We performed a comparison between New Relic and Rapid7 InsightOps based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It has helped us maintain a much higher uptime than we had previously."
"It allows the restriction of privileges and control of users."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"The integration and configuration of New Relic is straightforward and easy."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"They have baseline level alerting."
"The most important thing is that it tells us where the latency in throughput and response time are."
"The ability to browse logs from multiple sources at the same time really speeds up root cause analysis."
"Integration of InsightOps with other tools, especially SIEM solutions, has generally improved operational efficiency."
"It has the ability to alert and track logs from different sources."
"We can save logs as plain text."
"The most valuable feature of Rapid7 InsightOps is the search functionality."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The solution needs to have staging."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The solution must provide better support for Azure Web Apps service."
"I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"The solution takes a little bit of time when we load the website for the first time."
"There are a few things I would like to do with a few more complex queries which I am not able to do right now, because it is a SaaS solution."
"Rapid7 InsightOps could improve by making the search query better. There are times when the search query is broken and it does not find anything."
"Improvement is needed in the dashboard of InsightOps, especially for less technical users."
"Since I used the beta, improvements are to be expected. The dashboard options could have been clearer, but I believe it is more a problem with the limited documentation available at the time."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Rapid7 InsightOps is ranked 36th in Log Management with 9 reviews. New Relic is rated 8.6, while Rapid7 InsightOps is rated 8.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Rapid7 InsightOps writes "Useful search functionality, easy to use, and reliable". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas Rapid7 InsightOps is most compared with Wazuh, Datadog, Splunk Enterprise Security, Dynatrace and IBM Security QRadar.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
