We performed a comparison between New Relic and SolarWinds AppOptics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is scalable, and it is easy because all the documentation is available."
"It has helped us maintain a much higher uptime than we had previously."
"New Relic has helped us in terms of the optimizing our print and loading times."
"The most valuable feature of New Relic is its ease of use."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"We are able to drill down and see what is going on in the system."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"The product has a great dashboard."
"Technical support is always live and they're supportive."
"The reporting of the solution is very good."
"I have found the most valuable feature is application performance management."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"The sum solution, NTA, and DPA."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The browser isn't exactly reliable."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The scalability can be improved."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"AppOptics would benefit from having a much more centralized view."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"The solution should be more user-friendly."
"The integration with Unix services should be a bit more straightforward."
"I would like to see more integration with other tools that are available on the market."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while SolarWinds AppOptics is ranked 44th in Application Performance Monitoring (APM) and Observability with 9 reviews. New Relic is rated 8.6, while SolarWinds AppOptics is rated 7.8. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of SolarWinds AppOptics writes "Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas SolarWinds AppOptics is most compared with Dynatrace, SolarWinds Server and Application Monitor, Zabbix, Datadog and Splunk Enterprise Security. See our New Relic vs. SolarWinds AppOptics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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