We compared One Identity Manager and SailPoint IdentityIQ based on our user's reviews in several parameters.
One Identity Manager is praised for its robust access control capabilities, user lifecycle management, and excellent customer service. In contrast, SailPoint IdentityIQ stands out for its comprehensive access management, user provisioning, and efficient role management functionalities. While One Identity Manager offers flexibility and scalability, SailPoint IdentityIQ is known for its user-friendly interface and customizable dashboards. Both products offer positive ROI and competitive pricing, with One Identity Manager focusing on security and compliance, and SailPoint IdentityIQ on operational efficiency and enhanced security measures. Areas for improvement include UI enhancements for One Identity Manager, and more customization options for SailPoint IdentityIQ.
Features: One Identity Manager offers robust access control, comprehensive reporting, and seamless integration. Users value its role-based access control and self-service capabilities. On the other hand, SailPoint IdentityIQ excels in access management, user provisioning, role management, and customizable dashboards. It provides automation and effective access certifications.
Pricing and ROI: One Identity Manager has favorable pricing structure with reasonable setup costs and flexible licensing options according to user experiences. In comparison, SailPoint IdentityIQ also offers reasonable pricing that is competitive, with a manageable setup cost. Users find the licensing process straightforward and transparent., One Identity Manager has shown significant ROI with improved efficiency, streamlined processes, and reduced costs. SailPoint IdentityIQ delivers operational efficiency, improved user access management, and enhanced security measures for organizations.
Room for Improvement: One Identity Manager could improve the user interface, user experience, workflows, integration with other systems, and offer better documentation and support resources. SailPoint IdentityIQ needs enhancements in its user interface, customization options, and improved navigation for new users.
Deployment and customer support: Based on user feedback, it appears that both One Identity Manager and SailPoint IdentityIQ have varying timeframes for establishing a new tech solution. While some users reported spending three months on deployment and an additional week on setup, others mentioned needing only a week for both deployment and setup. The different timeframes should be considered when evaluating the overall duration of each product., One Identity Manager shines with its highly rated and exceptional customer service, praised for prompt and efficient responses, professionalism, and expertise. SailPoint IdentityIQ receives positive remarks for its responsive and knowledgeable support team, effective assistance, and professionalism.
The summary above is based on 57 interviews we conducted recently with One Identity Manager and SailPoint IdentityIQ users. To access the review's full transcripts, download our report.
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada offers a technical solution that addresses both our needs."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"Its flexibility is the most valuable feature, the way we can customize the user interface and the workflow processes."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around."
"For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems."
"The connection with multiple systems is what makes it flexible. We can create the accounts flexibly, enabling access to other systems. In addition to Active Directory, it can extend to SAP, to Salesforce, to Office 365, etc."
"The tool is like a big Lego in which you can use the parts that make sense for your organization."
"The most valuable features of this solution are its handling and that it is easy to maintain and manage the data."
"One Identity is simple to implement. About 90 percent of the implementation is configuration rather than scripting and creating the connectors."
"Security and administration for any new/current access."
"It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that."
"The basic concept is most valuable. I like how they have designed the solution. They create an Identity Cube, and then they do all the processes and configuration around the Identity Cube."
"The Certification and Provisioning features are most valuable."
"The solution is one of the main security products you need to control access and have visibility into what's happening in your organization. It helps with managing access to applications, ensuring governance, and obtaining certifications."
"It is a stable tool, which we run in our complex environment."
"This solution is easy to configure."
"Access certification and provisioning are two of the solutions most valuable features."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"If I had to name one thing, it would be the user interface (UI)."
"The solution should be made more agile for customers to own or configure."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"It is not possible to customize reports on Omada Identity."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The product's GUI could be more user-friendly."
"The support for DevOps could be improved with quick delivery cycles and multiple delivery streams."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"It is a large solution where you need to learn how to work in a certain way for it to provide the best benefit."
"I would like to have more advanced features and reporting added to One Identity Manager."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"The product’s cloud offering could be flexible."
"The report functionality and dashboard of the access manager could be improved."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"The user interface is not very user-friendly."
"Certifications could include additional access levels or practices."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"We have had a lot of service breaks because of the lack of support."
One Identity Manager is ranked 2nd in User Provisioning Software with 75 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. One Identity Manager is rated 8.0, while SailPoint IdentityIQ is rated 8.2. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". One Identity Manager is most compared with Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine), ForgeRock and Saviynt, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, ForgeRock, Microsoft Identity Manager and Oracle Identity Governance. See our One Identity Manager vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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