We performed a comparison between PRTG Network Monitor and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The sensors and probes are great, nice and lightweight, they don't take up too many resources on the system. We just deploy them out and they start reporting instantly."
"The solution is easy to manage and the reports are very accurate."
"Network Discovery is a feature that our customers like a lot."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"The feature I like is that it can easily do a lot of mapping."
"The email notifications are helpful, and the dashboards are user-friendly for people with little network monitoring knowledge."
"The most valuable feature is the notifications. As long as you spend time and think about what and when you want to be notified, it's always accurate. It is always there. I find things out before my Internet provider."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The product’s auto-remediation feature helps with automation."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"It can send messages to our ticketing system."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The most valuable features in SCOM are Azure monitoring and integration with Azure Monitor for monitoring Azure-hosted servers from SCOM on-premises."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"We are able to do problem determination on runaway processes."
"The Wi-Fi side needs improvement."
"PRTG Network Monitor needs to show bandwidth utilization in proper graphs. It isn't easy to learn."
"If PRTG could help me see the bandwidth for each host I have on my network, either for a wireless or a wired network, that would be very helpful."
"The thing that we do struggle with a bit is in the historic data. If I want look over 30 days, because it averages out onto one graph, you can't zoom in and drill down information."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"We would like to monitor certain aspects of the user experience. We should be able to analyze the cause of end user experience, bad or good, so we can do some research and development on our own."
"PRTG does not allow us to scan devices like we can scan software or another problem in it. Also, I cannot draw graphical graphs in Woodview/look. Another problem is that we cannot draw a good diagram in PRTG."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"It'll help if they can provide real-time or closer to real-time monitoring."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"I would like to see better support for monitoring Unix-based systems."
"SCOM's feature that notifies us when a server is down is not present in recent updates, which has weakened the product."
"In a future release, they should add email notification alerts."
"The solution’s initial setup is difficult."
PRTG Network Monitor is ranked 5th in Network Monitoring Software with 96 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. PRTG Network Monitor is rated 8.2, while SCOM is rated 7.8. The top reviewer of PRTG Network Monitor writes "It's an all-in-one solution, and net flow is included in the licensing ". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". PRTG Network Monitor is most compared with Zabbix, Centreon, Nagios XI, SolarWinds NPM and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and OpenText Operations Bridge. See our PRTG Network Monitor vs. SCOM report.
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