We performed a comparison between SAP Mobile Platform and ServiceNow based on real PeerSpot user reviews.
Find out what your peers are saying about OutSystems, Mendix, Salesforce and others in Mobile Development Platforms."Two of the very fascinating features that make SAP Mobile Platform stand out from other platforms are its offline capability and integration capability."
"Both platforms, the SAP Mobile Platform, and SAP, are highly valuable for our company because they facilitate integration, which can be expensive. It's very convenient to connect and create billing accounts through the SAP Mobile Platform."
"It's not that difficult to set up."
"One valuable feature of SAP Mobile Platform is its enterprise-grade standard and maintained APIs, available out of the box for easy integration with various systems."
"Technical support is helpful."
"The initial setup is not overly complex."
"The flow designer for application development is the most valuable. The newest version of flow designer allows us to develop applications quite fast. We can have custom and mobile applications. It has an interface for mobiles, and it also has a good reputation."
"ServiceNow was the first true enterprise to service management platform."
"It's more about the ease of use of ServiceNow. Plus, everything is there in a single platform. If you need any additional functionality, you just need to enable the plugins without even installing anything on the servers"
"It has an excellent capability to integrate different access points."
"Flexibility is the most valuable feature of ServiceNow, that is, being able to modify it to do what we need it to do."
"ServiceNow is a very powerful tool that can perform a lot of different functions."
"You can have it installed and up and running within hours if you know what you're doing. Time to market would be one of the main things to consider."
"Everything about the schema, including the design of ServiceNow, is great."
"The toolkit to develop front end applications, especially native applications, is not that good."
"The licensing model is a bit dated."
"SAP has announced that they'll be ending the support on the SAP platform."
"If it was low code or no code it would be ideal."
"The cost of the SAP Mobile Platform is high, and there is room for improvement in its pricing."
"One drawback is that SAP Mobile Platform apps are only available through the browser, making offline capability more challenging to implement."
"Loads slower than expected, and its user interface needs improvement. Support for this product also needs to improve on their response time."
"Performance could be improved."
"I have a problem with the way the solution's price is calculated."
"The asset management application could be improved. They have a lot of the infrastructure built, but it does not come with already made compatibility with some of the most popular vendors, such as Cisco and Microsoft. You have to fix it yourself."
"Like all other IaaS, PaaS, and SaaS subscription cloud providers, ServiceNow is constantly improving by building new capabilities to expand the breadth and depth of its offerings while increasing its activities with partners to build more capabilities."
"We would like to have an Asset Management and/or Project Management feature enabled in this version and in the IT Service Management edition."
"It should enhance its offerings by providing the chance to obtain course certifications at an affordable fee."
"Complexities in the organization made the initial deployment complex."
SAP Mobile Platform is ranked 12th in Mobile Development Platforms with 7 reviews while ServiceNow is ranked 1st in IT Service Management (ITSM) with 212 reviews. SAP Mobile Platform is rated 8.0, while ServiceNow is rated 8.4. The top reviewer of SAP Mobile Platform writes "Flexible, well-designed, and offers good scalability". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". SAP Mobile Platform is most compared with Android SDK, OutSystems, Ionic, Appium and IBM MobileFirst, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian.
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