We performed a comparison between TeamViewer and VNC Connect based on real PeerSpot user reviews.
Find out what your peers are saying about TeamViewer, Microsoft, Citrix and others in Remote Access."The most valuable feature of TeamViewer is user-friendliness."
"The most valuable feature of TeamViewer is the remote access connection. Additionally, it is easy to use."
"It is quite simple to set up."
"The solution is scalable."
"It's very easy to set up."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"Sometimes it lags."
"The business interface is clunky and not well-documented."
"I don’t see any areas where improvement is needed."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"We occasionally have issues with the graphic software of the interface."
Earn 20 points
TeamViewer is ranked 1st in Remote Access with 85 reviews while VNC Connect is ranked 15th in Remote Access. TeamViewer is rated 8.6, while VNC Connect is rated 9.0. The top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". On the other hand, the top reviewer of VNC Connect writes "Reliable and trustworthy remote access software, with responsive technical support ". TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support, whereas VNC Connect is most compared with OpenText Exceed TurboX, Apache Guacamole, Dameware Remote Support, Parallels Access and F5 BIG-IP Access Policy Manager (APM).
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