We performed a comparison between Tungsten TotalAgility and UiPath based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Kofax is very easy to use, UI-friendly and allows easy data extraction."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"The tool is low code which saves you from a developer."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"Great with recognition providing a high level of confidence."
"Kofax TotalAgility is stable."
"The product has freed up employee time - and it's not just the employee time. We do have some triggers that run. Some jobs are run that people use to manually do at night and weekends. We also don't have to hire additional people just to learn 80 different types of things in a claim and identify correctness manually. The robots will go through and then they can identify if there are specific things that are wrong. That part will go to our experts and they'll review those exact issues."
"The tenant concept, where you can have everyone working in their own space, is valuable."
"This solution saves us time in all areas."
"The automation Cloud Platform has definitely helped reduce the time it takes to create automation. It brings a lot of things together. It's easy to use for clients and customers. It makes it easy to bring different disciplines together, so I don't need to think about how to reuse my code, or how to explain to the customer, and I don't need to share the processes to be able to release, run, and monitor and to get reports on the results."
"The fact that you can scale automations without having to pay attention to the infrastructure for doing so is quite critical. The infrastructure could require a lot of maintenance resources and affect costs, so that feature is quite important."
"It is easy to use and quick to install."
"I am able to get answers on issues regarding UiPath in the Forum and I can also automate faster because of the reusable components available in UiPath Go!"
"Smooth integration of OCR, which is very quick, is a useful feature."
"The product's console version is old. It should also improve its forum."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"There needs to be more accessible certification and better pricing."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax needs to improve the low-code or citizen developers."
"UiPath's process mining needs to improve a lot. The generated reports are difficult to analyze by ordinary people. Task mining reports are also difficult."
"A version history would be helpful because if two people in my team were working on the same project then the person who made the last change, as well as the date on which it was completed, would be recorded."
"One of the issues is with the acquisition of new types of software and new companies. It's important to introduce process documentation and make sure that it's not just making it look like UiPath products, but making it feel and act like one to us. They need to make sure it's embedded and the integration is seamless. They should just keep improving how easy it is to use. I think it's very good already, but there's always room for improvement."
"The customer support is not that good. You have to send a ticket, and there is no one to call and talk to. When you are talking about operations, it has to be live. Otherwise, you lose money. I would change this a little bit. I think there's an opportunity to improve."
"I don't know if it's UiPath as much as just what we do which is really complicated. Even the consultants that we've used with UiPath had said, "wow, this is very difficult what you guys do." There are a lot of moving parts. It's not as much of a UiPath issue. It's just our own processes."
"Simply put, a stronger collaboration between Microsoft and UiPath in a lot of areas would be helpful because it would ease the development process for us."
"I would like to see the replacement of VB.NET with some more popular programming language as the program's backbone."
"UiPath's processing speed is a little slow. That's its only drawback compared to other tools."
Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 763 reviews. Tungsten TotalAgility is rated 8.2, while UiPath is rated 8.8. The top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Adobe Experience Manager (AEM) Forms, whereas UiPath is most compared with Microsoft Power Automate, Automation Anywhere (AA), Blue Prism, Robocorp and Pega Robotic Process Automation. See our Tungsten TotalAgility vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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