ESET Endpoint Protection Platform Reviews

The most valuables features are that it is a lightweight antivirus with a lightweight heuristic scan, web filter, bi-directional firewall, and device restriction that works well.

As ESET is a lightweight antivirus and gives us the most useful features that we need on an endpoint, we are comfortable after installing it. You don't need to worry about the machine becoming slow after installing it, and there are other features to protect the user machine as well.

The heuristic of ESET is not so effective in standard mode. We have to implement some policies on it to have good protection against malware like Zero-Day and ransomware. I think that such policies should be implemented by default on the product or by the automatic updates.

ESET is so stable, after you install the ESET Endpoint Security (endpoint) or the ESET Remote Administrator (ERA admin console) you will not have problems with bugs or the like, in the interfaces or features.

I have never needed to do this on an ESET product.

Here in Brazil, the support is not good. But if I contact the support in Argentina, which is the central service desk of Latin America, the support is very good.

Yes, as a software distributor I also work with Sophos for example, and the cost-benefit of ESET is better than Sophos.

The deployment and configuration of ESET Endpoint Security and ESET Remote Administrator are really simple, and easy to manage.

The cost-benefit of ESET, from my point of view, is really good for an antivirus for small and medium business.

Yes, I evaluated Sophos, but I would have to upgrade the machines to install it on all PCs.

It's a good antivirus for small and medium businesses. However, be careful with the policies; implementing best practices of ESET policies is necessary. Also make sure it is updated.

We are a start-up company, and we sell solutions from ESET, Trend Micro, McAfee, and Panda. We are doing both on-premises and cloud deployments of ESET Endpoint Security.

The protection and device control features are the most valuable. I found its user interface and integration pretty good. It is very user friendly as compared to other products.

A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads.

I have been using this solution for approximately eight months.

It is stable.

It is scalable.

We have a regional support team for ESET. We contact them for support.

The initial setup is straightforward.

We have our own team for deployment and maintenance.

Its price is fair. If we compare it with any other retail product, it is a little harder to compete with.

I would definitely recommend this solution. We have a lot of customers for this solution, and they are really happy with the product. However, a few customers are not confident of this solution when we initially suggest it to them. They are more confident about other solutions.

I would rate ESET Endpoint Security an eight out of ten.

The CLI Scanning is used for scanning our corporate storage (endpoint) for malware that our onboard scanner (MS Endpoint) misses.  

Personal experience with the real-time scanner was excellent and we wanted to create a second layer of detection on our systems, without going through the expense and trouble of running a second AV on our systems.

On notification of a potential malware issue via FireEye, or PaloAlto, we launch a scan against the endpoint C$ share and the user's network drive.  

Automatic cleaning is enabled, and often finds the malware the MSEPP has missed, plus additional malware.  

We use app locker to prevent execution of downloaded malware so ESET is simply used to clean up after the fact.

From our perspective, no real issues with the application.  

Personally, I use it on my desktop/laptop/tablet and have had no issues with signature or application updates.  

I hope to convince our Application team to adopt it over our MSEPP solution but due to the difference in price, it's not likely.

We haven't had any issues with deployment.

We haven't had any issues with stability.

We haven't had any issues with scalability.

Protection of a corporate environment.

Lightweight software, it does not compromise the performance of the operating system.

Virus protection on the network and site-blocking, among other features.

I think the product support is very bad.

One to three years.

Network security for an organization with around 20 networked computers with all users diving all over the internet for disparate interests. It is easy enough to pick up a bug, and we do not want one.

We have not picked up a bug yet, because we use ESET, which is a tried, proven system. 

We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup. 

It is absolutely invisible once running. It effectively catches unwanted stuff. It has saved our bacon over many years.

You have to buy it.

Trial/evaluations only.

No issues.

No issues.

No, we have not changed.

ESET is perfect, if you can afford it.  

Not really.

The features are very good.

The solution offers impressive advanced protection.

The pricing is quite reasonable.

It's fairly simple to implement.

The stability needs to be improved. There are bugs that you have to deal with.

I've been working with the solution for around two years at this point. 

The stability isn't ideal. There are some bugs and other issues we have came across in the last two years. From that perspective, there needs to be some improvement.

Technical support is, at one level, good. The turnaround on queries takes some time, however, I would say it's not less of an amount of service as compared to Microsoft. 

We also work with Microsoft Defender. From a Microsoft product perspective and stability perspective, I would recommend Defender. From the feature perspective, from an advanced protection perspective, ESET is good. 

The initial setup is easy. It's not a complex or difficult process. 

The cost is not too high. They have reasonable pricing.

We are managed risk providers, a MRSP. We have a partnership with ESET.

It's a good solution and perfect for small and medium-sized organizations.

I'd rate the solution at an eight out of ten. All features are available and they are good, however, they need to deal with some bugs. 

The application runs in the background without a noticeable impact on my laptop. In 3 years of use, there have been no infections (as far as I know...). The application is being put to the test, as about once a week I get a notification from ESET of another virus that was detected and quarantined. ESET's operation is in stark contrast to another popular security firewall that I tried 3 years ago before choosing ESET. That 'other' firewall noticeably slowed all other applications, forcing me to remove it.In anycase, my experience with ESET has been good so far.

ESET requires a yearly license fee. That license fee is significant for SOHO users. Users considering a purchase should look at both performance and license pricing of the top vendors before making a decision. The ESET license price is discounted only if one is willing to purchase a 3-year license. That's a long time window for a PC, in my opinion.

We use ESET Endpoint Security for many things, it has a lot of functionality. For example, it can be used for device control, secure browser access, URL control, web access protection, and anti-spam.

The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation.

They should have better support for different languages and auto-upgrading.

I have been using this solution within the last 12 months.

ESET Endpoint Security is stable.

I have found the solution scalable. If there are any bugs or glitches they are normally fixed fast in a patch release.

We have approximately 5,000 users using this solution.

The technical support is very knowledgeable, and the response time is also what is expected.

The installation is easy and it takes only a short time. If you have access to the Active Directory then it is simple.

The price of the solution is reasonable compared to competitors.

I would recommend this solution to others

I rate ESET Endpoint Security a ten out of ten.

On-premises