it_user613110 - PeerSpot reviewer
Consultant
Vendor
Desktop virtualization solution that delivers 3D applications over WAN
Pros and Cons
  • "It has very good performance in delivering 3D applications over WAN."

    What is most valuable?

    XenDesktop VDI is the best in class desktop virtualization solution with the best support for clients.

    It has very good performance in delivering 3D applications over WAN.

    How has it helped my organization?

    We implement this solution at many customer sites. It directly affects the productivity and gives the customers a very flexible solution.

    The customers have the possibility to provide access to their applications and data, but its data won’t leave their data centers.

    What needs improvement?

    I can't think of anything at the moment.

    For how long have I used the solution?

    We have been using XenApp/XenDesktop for 10 years.

    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
    June 2024
    Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
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    What do I think about the scalability of the solution?

    We sometimes have issues after updates.

    How are customer service and support?

    I would rate the technical support at a 10 out of 10.

    Which solution did I use previously and why did I switch?

    We did not use a previous solution.

    How was the initial setup?

    You need a very good concept do the conceptual work before you start implementing. Depending on the concept, the setup could be straightforward.

    What's my experience with pricing, setup cost, and licensing?

    You have to do some hard work in order to get the suitable licenses.

    Which other solutions did I evaluate?

    We looked at VMware View in some projects.

    What other advice do I have?

    All Citrix products are very flexible and give you a huge amount of possibilities. From a consulting perspective, I recommend that you set aside adequate time for project planning.

    Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Citrix Gold Partner and a specialist in Networking and Virtualization product lines.
    PeerSpot user
    PeerSpot user
    Senior Consultant/Project Manager at a tech services company with 501-1,000 employees
    Consultant
    It provides a secure desktop to remote users, and licensing is competitively priced.

    What is most valuable?

    The most valuable feature of this product to me is its ability to provide a secure desktop to remote users.

    How has it helped my organization?

    The product has allowed the organisation to provide VDs for external users to access internal resources and manage them.

    What needs improvement?

    The product deployment is role-based and I would like to see the roles reduced.

    For how long have I used the solution?

    I have used this solution for 18 months.

    What was my experience with deployment of the solution?

    We had some issue with SCVMM, which is used to manage the Citrix infrastructure. We also faced an issue with the VDs being unregistered due to different reasons.

    How are customer service and technical support?

    Citrix support is very good. You open a case online and then give them a call. An engineer works with you until the issue is resolved. I quite like it.

    Which solution did I use previously and why did I switch?

    This is our first VD deployment.

    How was the initial setup?

    Initial setup was straightforward, but we did face some issues. As it is role-based setup, one needs to follows it properly, and do the sizing right to get it working.

    What about the implementation team?

    The product was implemented by a solution provider along with the server hardware as part of the project.

    We implemented the product to check the feasibility and acceptability of VD in our organisation.

    What's my experience with pricing, setup cost, and licensing?

    The product licensing is competitively priced.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)
    June 2024
    Learn what your peers think about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
    772,679 professionals have used our research since 2012.
    PeerSpot user
    Senior System Administrator at a construction company with 1,001-5,000 employees
    Vendor
    It is simple and can be centrally managed. HDX provides high-performance imaging.

    Valuable Features

    In HDX, the graphics provide high-performance imaging.

    Improvements to My Organization

    The product improves how our organization function because it is simple and can be centrally managed.

    Room for Improvement

    I think they should improve data speed performance to reduce bandwidth.

    Use of Solution

    I have used this solution for three months.

    Deployment Issues

    It was easy to deploy.

    Customer Service and Technical Support

    I rate technical support 10/10.

    Initial Setup

    Initial setup was not so complicated.

    Implementation Team

    We implemented it in-house. It's easy with support.

    ROI

    It is a bit expensive but ROI is there.

    Other Advice

    Go for it. It's the best one.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Fazal Ur Rehman Shah - PeerSpot reviewer
    Fazal Ur Rehman ShahSenior Consultant/Project Manager at a tech services company with 501-1,000 employees
    Consultant

    Product and support is really good. If planned well, the solution is easy to deploy.

    it_user334560 - PeerSpot reviewer
    CIO at a tech services company with 501-1,000 employees
    Consultant
    It gives our business departments the ability to be mobile and our administrators a valuable knowledge base.

    Valuable Features:

    • Reliability
    • Security
    • User Profiling 
    • Administrator's knowledge base

    Improvements to My Organization:

    It gives our business departments the ability to be mobile.

    Room for Improvement:

    As a market leader, they have got excellent product variety, but they should improve the user and administration experiences. 

    Also, their support could improve.

    Cost and Licensing Advice:

    If it fits your budget, no doubt you should get it, but keep in mind that there are other products out there that could give you the same for less.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Infrastructure Analyst at a insurance company with 501-1,000 employees
    User
    Helped our users to work remotely with a better user experience
    Pros and Cons
    • "XenDesktop has helped our users to work remotely with a better user experience."
    • "The video conferencing feature needs to be improved."

    What is our primary use case?

    I use XenDesktop to manage virtual desktops. I can manage home office's projects using it. I also use it to create work space for different users.

    How has it helped my organization?

    XenDesktop has helped our users to work remotely with a better user experience.

    What is most valuable?

    I love all its features. It lets me do almost anything.

    What needs improvement?

    The video conferencing feature needs to be improved.

    For how long have I used the solution?

    More than five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user2529 - PeerSpot reviewer
    Manager of Data Center at a transportation company with 1,001-5,000 employees
    Vendor
    Good product, but competition is gaining...

    Valuable Features:

    Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors.

    Room for Improvement:

    Costs for one, we settled on VMware hypervisor with Citrix Xendesktop running underneath, additional costs were incurred because of this hybrid solution, another consideration would be the significant disk space required for what is called "write cache". It was unplanned and caused a considerable headache.

    Other Advice:

    Since the POC, VMview has significantly improved thier bandwidth requirements. I wonder if a complete VMware solution may be a viable replacement at some point.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user4401 - PeerSpot reviewer
    it_user4401Developer at a transportation company with 1,001-5,000 employees
    Vendor

    Can you tell me the additional costs that were incurred because of the hybrid solution?

    ‎Database Administrator with 51-200 employees
    Real User
    It has improved delivering applications to remote locations with its lower bandwidth utilization
    Pros and Cons
    • "It has improved delivering applications to remote locations with its lower bandwidth utilization."

      What is our primary use case?

      Application publishing through the Citrix. We have been using Citrix XenApp to  deliver the business application to remote locations of our company. We highly  reduce our bandwidth through the XenApp application publishing.

      How has it helped my organization?

      It has improved delivering applications to remote locations with its lower bandwidth utilization. It gives better performance to the user though the lowest bandwidth.

      What is most valuable?

      Citrix Xenapp application publishing is a valuable feature that we highly utilize in our organization.

      For how long have I used the solution?

      More than five years.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      IT Administrator at a tech services company with 51-200 employees
      Consultant
      XenDesktop 5

      Citrix XenDesktop is a great product. My experience is with the 5.x version, and have been introduced to XD7 which looks awesome and I cannot wait to have it running in production for the new features it offers.
      XD5 works well, take a VM and install the Citrix virtual desktop agent, and then add the machine to your Director server through the Desktop Studio console. Assign an user to the machine and they are able to access (Yes, I am leaving out a bunch of steps such as setting up the web interface for remote logins but this review is for XenDesktop and not the related stuff).
      Performance is exceptional even across low bandwidth connections. The connection is secure, and you have options to block USB drives and even the clipboard if you want to restrict users.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      it_user4401 - PeerSpot reviewer
      it_user4401Developer at a transportation company with 1,001-5,000 employees
      Vendor

      I used XenDesktop 5.6 and I agree with you, it's a great product. From my point of view, the main pros are: thin provisioning capabilities, client USB support, advanced high definition video and audio capabilities and support for vSphere, Hyper-V and XenServer hypervisors. As cons, I would like to say that XenDesktop has management console difficult to use, many prerequisites and columns in the Desktop Studio are too small.

      Buyer's Guide
      Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.
      Updated: June 2024
      Buyer's Guide
      Download our free Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Report and get advice and tips from experienced pros sharing their opinions.