We performed a comparison between Citrix Virtual Apps and Desktops and Teamviewer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Since Citrix appears to be more difficult to deploy, Teamviewer ultimately wins out in this comparison.
"The product is simple to set up, and its deep integration with Microsoft is also a valuable feature."
"Citrix Virtual Apps is the most valuable feature. Many customers use this feature to publish only applications, and not the full desktop. They can publish the internal resource or allow the end-user to reach a site or an application without having the full desktop. That's why they love this feature. It helps them save on resources."
"The remote desktop feature allows employees to work from home."
"Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products."
"Security is a shining point of the Citrix Workspace. Citrix Virtual Apps and Desktops is a very robust solution when security is a concern. Furthermore, the content collaboration data-hosting that Citrix integrates with Virtual Apps and Desktops is among the best there is."
"The Provisioning Services are the most valuable feature. We have Premium licensing, so Provisioning Services is huge for us, along with the Virtual Apps and Desktops part. It allows us to have a vDisk for every region, one that can easily be copied between them if we need to, to limit the amount of updates we have to do."
"The most valuable feature is the gateway to a remote connection, to a physical or a virtual PC. Compared to a normal VPN client and connection, the connection via Citrix is more stable and does not consume as much network bandwidth."
"First of all, the manageability of the applications for publishing is valuable. Second, it is about being able to run the applications on all main platforms. Third, its licensing is valuable. You can either switch to the cloud and keep on-prem. You can work with this hybrid scenario."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pros →
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"The most valuable feature has been the ability to give control to others for support purposes."
"It is a scalable product."
"TeamViewer is fast and easy to manipulate."
"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
"The implementation process is simple."
"It's a user-friendly product."
"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."
"Pricing and technical support needs improvement."
"The sales team does not focus on client needs but instead focuses on selling higher-priced items."
"The support offered by Citrix's partner needs to improve. The partner support platform should aim to provide more technical information to users."
"Their customer support can be improved a lot as it lacks a lot of knowledgeable help."
"In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V."
"The speed and connectivity of Citrix DaaS could be improved."
"Citrix has to support all of the hypervisors including KVM and OpenStack KVM."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Cons →
"It should have ability to display notes in the computer list."
"They should release features such as Augmented Reality into both plain and standard versions of TeamViewer."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"I don’t see any areas where improvement is needed."
"TeamViewer has a legacy and may not be using the latest UI trends."
"The support could improve their speed."
"The product can sometimes crash."
More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 3rd in Remote Access with 90 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while TeamViewer is rated 8.6. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with Amazon Appstream, VMware Horizon View, Citrix Workspace, Amazon WorkSpaces and OpenText Exceed TurboX, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and Zoom. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. TeamViewer report.
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