We performed a comparison between ABBYY Timeline and Celonis based on real PeerSpot user reviews.
Find out what your peers are saying about Celonis, UiPath, Automation Anywhere and others in Process Mining."ABBYY Timeline provides various reports and charts that help us identify areas for improvement and optimize our business processes."
"For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"The process chart is valuable in identifying the bottlenecks."
"Technical support is really good. For me, the sales support matters more. When I'm in a sales cycle, the Celonis sales teams are very helpful. They reach out to me from day zero."
"Automated root cause analysis and process explorer features are very good. It provides a lot of selections, such as process flow selection, attribute selection, etc."
"We have found the Orient Explorer to be a valuable feature."
"I have found the automatic mapping of the processes themselves to be a valuable feature."
"The solution offers very good division management."
"There are a couple of new features available in Timeline that still need more time to mature."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"The pricing policy is not affordable in Ukraine."
"They need to provide readymade value stream mapping."
"The tool must have better process graphs."
"The one thing that could be improved is the guides are not getting updated to cover new features and upgrades, which means we can't use them at their full potential."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"I have noticed Celonis and Azure, as Infrastructure-as-a-service do not communicate well with each other. Since Celonis has recently acquired PAF they would try to synergize their operations with Microsoft tools. In the next couple of years, they should be more connected to the Microsoft ecosystems. In the long term, they should integrate more with SAP which is a partner of Microsoft. This would result in cost efficiencies."
"The cost could be improved."
ABBYY Timeline is ranked 8th in Process Mining with 1 review while Celonis is ranked 1st in Process Mining with 44 reviews. ABBYY Timeline is rated 9.0, while Celonis is rated 8.4. The top reviewer of ABBYY Timeline writes "Optimizes business processes, is user-friendly and flexible". On the other hand, the top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". ABBYY Timeline is most compared with UiPath Process Mining, whereas Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining and BIC Process Mining.
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