We performed a comparison between Celonis and SAP Signavio Process Intelligence based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For the amount of information that it processes, it works relatively fast. I like the visual presentation and the interface is intuitive. I also like that Celonis has a learning academy."
"We can use it to discover processes and mitigate the mistakes in the process."
"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"The solution has very detailed documentation for technical items so it is very easy for developers to use."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"Action Flows are good."
"We can observe the flow and invoices."
"Scalability-wise, I rate the solution a nine out of ten. Celonis is a wonderful tool, so you cannot find any drawbacks at the right moment."
"It's easy to set up."
"The most valuable feature is the integration model."
"The initial setup was simple. One can know how exactly the process performs just by clicking a few buttons."
"Being able to deploy in shorter cuts."
"One of the most valuable things about process intelligence is that it allows you to mine data over a long period of time, such as one or two years. This gives us a deep understanding of how your processes actually work."
"Everything is valuable. If you're looking at the process documentation feature, it's really easy to use. We have official training from Signavio trainers, but sometimes I do the training myself very shortly for our colleagues. In less than one or two hours, they are already able to model the business process themselves. The language is really easy. The user interface is really easy. If you're talking about process simulation, we have customers and clients internally who are using it a lot, because they are from logistics or operations. They have numbers and KPIs behind the process. They know their numbers, so they have to see how they can improve a given business processes with a change in the task sequence or a change in the numbers of KPIs. If you're talking about the process mining, it is integrated into the whole solution."
"By clearly defining process owners, customers can not only better achieve their goals but are always accountable to partners and audits."
"The backend is great."
"It would be helpful if they could categorize processes into tier levels."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"One area for improvement is that, while Celonis has existing APIs for some domains like accounts, it lacks ready-made ones for others, like financial services. This means we need to customize our data channels so the data can be used by Celonis."
"Essentially, the solution should allow for more plug and play instead of requiring a person to be adept at a certain level in coding and developing."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"The process analytics could be a bit easier."
"The solution must be more user-friendly."
"With the new release, I have some problems. Actually with Signavio, many of the processes are not viewable for unclear reasons. The product itself is reachable most of the time, but some processes are not there. Some pages do not loading at times."
"Interface could be more user friendly."
"The product doesn't allow me to focus on a particular value stream and how the value stream performs."
"SAP Signavio Process Intelligence slows down when you feed a lot of data. It needs to improve its processing ability. The tool should also incorporate AI features that can automate things. Many of the competitors have this feature."
"SAP has to figure out a better way to price it. Their licensing structure isn't ideal as it's based on data; therefore, it's hard to estimate client costs."
"The UI could be improved."
"The area that could be improved in SAP Signavio Process Intelligence is its Journey modeling feature."
"I would like to see a better version of the solution."
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Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Intelligence is ranked 6th in Process Mining with 13 reviews. Celonis is rated 8.4, while SAP Signavio Process Intelligence is rated 7.6. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Intelligence writes "A scalable and stable tool that needs to provide its users with an exact focus on where process transformations can happen". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Intelligence is most compared with UiPath Process Mining, Software AG ARIS Process Mining and QPR ProcessAnalyzer. See our Celonis vs. SAP Signavio Process Intelligence report.
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