We performed a comparison between Celonis and SAP Signavio Process Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, SAP Signavio Process Manager came out slightly ahead of Celonis, as our reviewers found Celonis to be more complicated to deploy, lacking more features, and requiring improvement in their service and support.
"What I found most valuable in Celonis is the ease of use. I also like that users can compare and contrast and derive any KPIs, keep track and see what's happening within the process via Celonis."
"It is a very strong and very powerful solution. You can seamlessly process a large amount of data. It doesn't take a long time to do the analysis. It provides the analysis matrix, which basically includes all the analytics that need to be performed for the transactions. You can drill down really fast within graphics. You can double click and drill down to specific areas for more details. It is very intuitive and easy to use."
"The most valuable feature of this solution is the PTS service."
"Celonis’ Process Cockpit is valuable."
"Cause analyzer is a very good feature."
"The solution offers a very good user interface."
"I would rate the stability a ten out of ten. It's very good. It offers good data consistently."
"find Action Engine for notifying the user, and also Studio Spark, and knowledge models; all these features are useful."
"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"For the collaboration functions, we use the commenting and quick model functions for process owners who don't have specific knowledge about Process Manager."
"One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away."
"Process management/Process governance is what we think Signavio is very good at."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"The most valuable feature for me is usability."
"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"We would like this solution to be more flexible in how it interacts with other cloud-based database solutions, so that we can operate more seamlessly."
"Lacks a couple of algorithms that can better identify bottlenecks and provide a better view of them."
"In the solution, you have access to how the process is, and are able to integrate that with other systems that allow you to make changes to the process itself, this process can be improved."
"The solution can be a bit expensive."
"In the next release, I would like for them to integrate more custom features to ease the process of having multiple solutions. I would like to be able to integrate it with other solutions."
"They need to provide readymade value stream mapping."
"Celonis is a little more expensive than UiPath. Maybe they can work on making it less expensive."
"There is always room for improvement is the capability of integration with other solutions."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"It would be beneficial to have a defined leveling or hierarchy system to facilitate better understanding and analysis. More openness and flexibility would enhance its capabilities."
"The price can be made cheaper."
"For me, given I've got a lot of experience working with BPMN and other process management tools, in terms of the interface, I think there's a little bit more that can be improved to match what the conventional BPMN offers. I've been constantly trying to give this feedback to Signavio, to let them know that it needs to be more coherent with the original BPMN version of the stencil."
"For us, it would help a lot if this solution had floating licenses."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."
Celonis is ranked 1st in Process Mining with 44 reviews while SAP Signavio Process Manager is ranked 6th in Business Process Design with 58 reviews. Celonis is rated 8.4, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Celonis is most compared with UiPath Process Mining, SAP Signavio Process Intelligence, Software AG ARIS Process Mining, Scout Platform and Minit, whereas SAP Signavio Process Manager is most compared with ARIS BPA, Camunda, Visio, ADONIS and UiPath Process Mining.
We monitor all Process Mining reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.