We compared Acronis Cyber Protect and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"The pricing is fine."
"The solution has all the features I need and user friendly."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"The ability to clone backups."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"The most valuable feature is its consistency."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"The solution is stable and reliable."
"The easy management and a good overview are the most important aspects."
"Technical support responds very quickly."
"Nakivo offers direct support through the graphical interface and this is great to have if you need quick help."
"For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
"The features that I have found most valuable are that it is a cheaper price and user-friendly."
"We really appreciate the simplicity of the solution."
"The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
"The main advantage from our perspective is the ability to plug this solution into an existing infrastructure on a cheap device and point the backup at the server targets and configure the backup options in a simple menu; linking to a cheap cloud resource for a simple solution for off-site storage."
"The biggest problem that we have is when the antivirus is installed, the whole machine runs very slowly and some of the machines hang."
"The pricing could be improved."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"The solution's error handling can be improved specifically for Linux errors."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"The support and documentation must be improved."
"There are some limitations to the backup."
"What must be improved is the response time to technical support requests."
"I would like to see some additional models in the next release to make backups more functional."
"We'd like to see a legacy environment backup, like AIX, etc."
"The upgrade process is a bit dated and could use some changes."
"Log and report creation can be improved."
"I would like to see support for backing up from other platforms, such as physical machines."
"The product needs to improve backup speed and replication speed."
"In the future, the solution should provide a more granular backup."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Acronis Cyber Protect is rated 8.2, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud and Azure Backup, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Rubrik, Zerto and Commvault Cloud. See our Acronis Cyber Protect vs. NAKIVO Backup & Replication report.
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