We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The solution offers reliable copying and fast recovery."
"Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
"Backups are working smoothly with Nakivo Backup."
"This enables us to do quick granular file recovery as and when required but also to do whole-site relocation in the case of a total loss scenario."
"The virtual appliance for VMware vSphere is easy to deploy, easy to manage, and we have no need for additional Windows licenses."
"The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
"The user interface is good, and it's user-friendly. I also like its usability with hyper-convergence products like Nutanix and others in the data infrastructure."
"Nakivo is an easy-to-use, robust and cost-effective backup solution. I highly recommend it."
"The replication for DR is really good, and the test failover within the application is really solid, along with the ability to manipulate RDMs or remove them."
"Zerto is easy to use and the interface is very intuitive."
"The ability to have a RPO of seconds has enabled us to restore data to just before an incident has occurred, which certainly saves a lot of time and money."
"I give Zerto's stability a nine out of ten."
"The disaster recovery features are the best I've found."
"The replication piece with the built-in WAN compression is important because the network circuit that we send our replication traffic across isn't actually behind our normal WAN accelerators. We were able to use Zerto's built-in WAN acceleration to help those workloads compress."
"The replication feature where it constantly replicates and sees that data is always in sync is valuable."
"The pricing and licensing are excellent. It's very straightforward."
"The way encryption is currently working could be improved. Currently, it's not possible to encrypt the backup to an NFS share directly. It needs to have the encryption within the Transporter/VM to enable encryption, which isn't optimal. So I'm hoping that in the near future this function will be implemented."
"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."
"It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."
"We'd like to see more cooperation with Synology. It can be enhanced to get updates published faster to Synology's store."
"The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."
"Due to the fact that we are HP and Fugit partners as well, it would be nice if Nakivo would allow support for HP and Fugit storage."
"At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."
"While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."
"Zerto is too reliant on VMware's vCenter. It's tough to upgrade, move, or do anything related to virtual servers with vCenter."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"It would be advantageous if Zerto had plugins for Infoblox, Cisco, or load balancers, as this would enable us to better manage those records."
"While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution."
"The only complaint is that if I remove a host from a cluster, it does not like that. If I move and put the host in maintenance mode to fix it, and vRA is down, Zerto does not like it. Zerto should figure out that this host has an issue and it went down. Zerto should then let me upload that vRA information to another vRA."
"The number-one area in which they need to improve their product is what I would call "automatic self-healing." This is related to running them at scale... We have 1,000 VRAs and if any one of their VRAs has a problem, goes offline, all of the customer protection groups and all of the customers that are tied to that VRA are not replicating at all. That means the RPO is slipping until somebody makes a manual effort to fix the issue. It has become a full-time job at my company for somebody to keep Zerto running all the time, everywhere, and to keep all the customers up and going."
"An area for improvement is the support because it gets really expensive. They need to make it a little cheaper. Support also takes time."
"It works only for a virtual platform, it does not support bare metal."
NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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