We performed a comparison between Adobe Workfront and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"The intake feature is the most valuable in Workfront."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The solution is stable."
"The tool is very user-friendly."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"Monitoring the progress of projects and tasks is very effective."
"It is a stable solution, and we have had no issues with stability."
"The ability to change and rewrite tasks is valuable. You can add a lot of columns, change the owners and the change the components."
"It's very simple to change the workflow and adapt it. Jira is very user friendly for the agent and the user."
"The pricing of the product is very good. It's not too expensive"
"The most valuable feature is the full integration between Work management, Source code management, and Test Automation."
"Powerful features including a good reporting capability."
"The initial setup isn't too complicated."
"I've never had a bug or a bug message that I needed to open a ticket for."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"We were having some difficulties creating different kinds of reports and dashboards."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"Sometimes there are glitches when we are reviewing an interactive proof."
"The solution's visualization feature could be user-friendly."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Workfront's reporting capabilities must be improved."
"Jira can improve by making methodologies better, such as scrum and agile. Additionally, improvements in Kanban boards are needed."
"There are no fields to search or to filter by, mainly the ones which use a data around a date and time when something changes."
"The next-generation software projects lack a lot, and I found quite a few bugs. There are some really basic things that you still cannot do. For instance, to put a mandatory due date for a task that you create in one of these projects is still not available. That's a bit of a block because people, especially those who are not technical, are not going to add anything if it's not mandatory. It's going to be difficult to teach them that they should do it anyway."
"There needs to be a way to export a user story."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
"The performance is not so good sometimes. I know that fully depends on the implementation and the IT environment of Jira or the version of Jira installed. The performance is sometimes not so good. I would like to have a better response time from the Jira server. And it fully depends on the administration side of the Jira."
"This solution could be improved by including a different model for the overall planning perspective. There's a Jira portfolio that we aren't using. The only challenge we're facing is that we cannot see the overall planning."
"I'm really new to Jira and I haven't used all of the features. However, it is quite difficult to use and manipulate. It was a little complicated for me and I don't know if it's difficult globally for others, but I had a difficult time understanding it at first. I used it for issues, epics, stories, tasks, and sub-tasks. For first-time users, Jira could be made better to help them understand."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. Adobe Workfront is rated 8.4, while Jira is rated 8.2. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Adobe Workfront is most compared with Wrike, Asana, Smartsheet, JIRA Portfolio and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Adobe Workfront vs. Jira report.
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