We performed a comparison between ADP Workforce Now and PeopleSoft based on real PeerSpot user reviews.
Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the reporting and benefits piece."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure Chart of Accounts for all performance insights."
"The integration between Human Capital Management (HCM) and PeopleSoft is an important feature."
"In general, this solution is user friendly and also performs well. There are two types of forms. One is a standardized form, which you can define things into. The other, you can customize so more repetition can be done in an even manner. That way, it can be designed for what the public or user actually wants. It's not very tough for any person, or layman to understand exactly what the screen requires one to do."
"Its user interface is impressive."
"The feature that I have found most valuable is having the sources so that you're able to adapt the product to your needs. That was a big benefit."
"The most valuable feature is that it's easy to use."
"Very stable in terms of performance and scalability."
"The most valuable feature of PeopleSoft is the functionality that allows the ability to find all the data about employees that are needed."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"Its benefits portal could be user-friendly."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The solution's initial setup is not straightforward."
"Response time takes very long and requires a person to be awake night and day to benefit from it."
"The Time and Labor module is not that flexible."
"I would like to see better support, bug fixing, and documentation."
"The learning and development side of the product is an area of concern where improvements are required."
"One of the areas that could improve is the capability of utilizing mobile for some of the self-service activities that are missing. They are running on the older platform. What is happening is people are focusing on the cloud. PeopleSoft is a good provider and should into the cloud. That could be an advantage for them. Customers would not have to go find another solution that is a completely different platform that has different functionality altogether."
"The solution could improve by offering PeopleSoft site licenses. Currently, Oracle is pushing for everyone to transition to the cloud, but clients are discontent with this approach. Offering new PeopleSoft site licenses would be the most beneficial for our clients."
"Global payroll could be easier to use."
ADP Workforce Now is ranked 8th in Benefits Administration with 11 reviews while PeopleSoft is ranked 3rd in Benefits Administration with 80 reviews. ADP Workforce Now is rated 7.6, while PeopleSoft is rated 8.0. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of PeopleSoft writes "Comprehensive solution for SCM but requires add-ons for fluid pages". ADP Workforce Now is most compared with Workday, ADP TotalSource, ADP Vantage HCM, Netsuite SuitePeople and ADP GlobalView Payroll, whereas PeopleSoft is most compared with Oracle HCM Cloud, Workday, SAP SuccessFactors, Oracle Fusion Cloud ERP and SAP S/4HANA. See our ADP Workforce Now vs. PeopleSoft report.
See our list of best Benefits Administration vendors and best Talent Management vendors.
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