We performed a comparison between ADP Workforce Now and Workday based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"It is a scalable solution."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"In the process of obtaining representative sites in NaviNet, it assists us in facilitating decision-making and taking action."
"The most valuable feature is the ease of reporting."
"The solution is stable."
"It saves a lot of time for onboarding processes."
"The user interface is good and very easy to use."
"Workday is a secure product."
"In terms of customization, while it may not be fully customizable, you can configure the features based on the foundation that Workday offers. This allows you to take the basic features and tailor them to the specific needs of your company or business. It provides a lot of configuration flexibility."
"We have fewer systems, less manual data entry, and less processing."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The ease of developing and creating reports could definitely use some improvement."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"Its benefits portal could be user-friendly."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
"The UI, UX (user experience) is very bad. It is not very interactive."
"Setting up reports can be a bit tricky."
"In terms of reporting, we have to rely on a consultant to do the report customization. The most important thing is to be able to do your own reporting, which it can't do. We rely so much on our consultant to customize reports for us."
"It is very unique as compared to other tools in terms of the employee master data and how it is organized. That's why sometimes the information needs to sit in two different systems because, in Workday, it is organized differently. This issue is not related to benefits. It is more or so related to how you categorize employees. I don't think this is a problem that could be solved. Workday is aware of this. It is one of those kinds of situations that you just got to live with."
"I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing."
"I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature."
ADP Workforce Now is ranked 9th in Cloud HCM with 11 reviews while Workday is ranked 2nd in Cloud HCM with 51 reviews. ADP Workforce Now is rated 7.6, while Workday is rated 8.2. The top reviewer of ADP Workforce Now writes "The total cash compensation dashboard is valuable but customer support is lacking". On the other hand, the top reviewer of Workday writes "The solution's interface is clean, organized, and easy to use ". ADP Workforce Now is most compared with PeopleSoft, ADP TotalSource, ADP Vantage HCM, ADP GlobalView Payroll and Netsuite SuitePeople, whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and Microsoft Viva Insights. See our ADP Workforce Now vs. Workday report.
See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.
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