We performed a comparison between Akamai mPulse and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the solutions overall performance. It is very efficient and accurate for our usage."
"Enables dynamic injections from within the product which is great."
"It is a software solution as a service, so I don't have to manage it on-premise."
"Server uptime is its most valuable feature."
"They have baseline level alerting."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"Working with the solution is very easy. It's user-friendly."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The end-to-end distributor tracing connectivity isn't there."
"In the next release, I would like to see the possibility of sharing the metric from this solution with other solutions."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"I would like an infrastructure network that provides real-time views, showing the issues."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"The solution is quite expensive."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The browser isn't exactly reliable."
Akamai mPulse is ranked 53rd in Application Performance Monitoring (APM) and Observability with 6 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Akamai mPulse is rated 6.6, while New Relic is rated 8.6. The top reviewer of Akamai mPulse writes "Lacking in regard to observation of the entire platform but does dynamic injections from within". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Akamai mPulse is most compared with Dynatrace, Grafana, Datadog, AppDynamics and Sentry, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Akamai mPulse vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.