We performed a comparison between Alert Logic and SentinelOne Vigilance based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The case interface is Binary Defense MDR's most valuable feature."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The installation and configuration were slick."
"The solution was consistently available, and I cannot recall any instances where it was down."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"The SentinelOne Active EDR is the most valuable feature."
"The best feature of this solution is the third-party management aspect. An external company oversees the tool's management and monitors the data it generates. If the EDR detects suspicious activity, it will react accordingly and take necessary actions, such as blocking a device."
"In our company, we use SentinelOne Vigilance for security purposes. We not only use it to detect viruses but also to monitor any activities on the endpoints so that we can take appropriate measures to mitigate any potential threats."
"The endpoint security software is great."
"The solution is very easy to use."
"The most valuable feature of the solution is its performance, which is very important for us in our company."
"SentinelOne Vigilance is a very stable solution."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"We found a couple of bugs in the user interface."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The setup process was complex."
"The documentation, especially with the initial setup, needs improvement."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"Could be more of an endpoint protector."
"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."
"Occasionally during an update, customers may temporarily be without protection until the upgrade is complete."
"It is not easy to remove the customer without the dashboard."
"My only complaint is that the knowledge base is not accessible to the customer."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
Alert Logic is ranked 18th in Managed Detection and Response (MDR) with 11 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 19 reviews. Alert Logic is rated 8.0, while SentinelOne Vigilance is rated 8.6. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". Alert Logic is most compared with CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Sophos MDR, Rapid7 InsightIDR and Microsoft Defender for Cloud, whereas SentinelOne Vigilance is most compared with Huntress, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR and Masergy Managed Security Services. See our Alert Logic vs. SentinelOne Vigilance report.
See our list of best Managed Detection and Response (MDR) vendors.
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