We compared Huntress and SentinelOne Vigilance based on our users reviews .
Our conclusion is that Huntress and SentinelOne Vigilance have different deployment options, with Huntress being cloud-managed and SentinelOne Vigilance offering on-premises or cloud deployment. Huntress is praised for its threat-hunting expertise and 24/7 SOC, while SentinelOne Vigilance is commended for its strong detection capabilities and behavior analytics. Huntress could improve its reporting and integration with other solutions, while SentinelOne Vigilance needs better compatibility and more integration options. Huntress is reasonably priced with good customer support, while SentinelOne Vigilance is seen as high-priced but provides good value for money.
We primarily focused on the topics below:
The summary above is based on 18 interviews we conducted with Huntress and SentinelOne Vigilance users. To access the interviews' full transcripts, download our report.
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The case interface is Binary Defense MDR's most valuable feature."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress helps by highlighting potential issues, allowing us to take proactive measures."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"I have found it valuable that this solution is always there and always armed."
"The product is stable."
"The most valuable feature is that it works and isn't compromised. Other solutions I have used have all been compromised and SentinelOne is the only one that hasn't been compromised as far as I understand."
"SentinelOne Vigilance has very good detection."
"The SentinelOne Active EDR is the most valuable feature."
"SentinelOne Vigilance is an endpoint security tool with quarantining, dashboards showing us information, and many capabilities like manual and automatic quarantine of environmental issues."
"SentinelOne Vigilance is a very stable solution."
"The initial setup process was straightforward."
"I would rate SentinelOne's customer service and support a five out of five."
"I would like to get more reports from Binary Defense about what they're blocking."
"I would like to see more frequent check-ins with our security status."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We found a couple of bugs in the user interface."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The solution's UI is an area with certain shortcomings that need improvement."
"Some of Huntress' reporting could be improved."
"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The Huntress is not a standalone solution. It really needs to be used with something else such as Microsoft Defender or another antivirus solution. It would be nice to see the product fleshed out by the Huntress team and include the antivirus solution part as well. I want it to be a full-fledged XDR product. It would push the tool to a higher price range but it would be nice to see the fleshed out features. I want them to integrate more features from the XDR realm."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"The only thing I'm not sure about is I haven't deployed it on any mobile devices."
"SentinelOne Vigilance could improve if it provided us with more control over the dashboard."
"There's no problem with how this product works, but the toughest challenge that customers find is with its deployment and tuning. Getting it tuned properly takes some time. You can deploy it with just about anything, but it's always a challenge."
"The process to replicate exclusions is not user-friendly."
"The solution should add endpoint clients for mobile and Linux devices because it currently doesn't support them."
"I suspect that the areas for improvement may not necessarily lie within the tool itself but rather in our organization's lack of knowledge and understanding of cybersecurity. Cybersecurity is a complex area, and our organization has a skill set deficit. Therefore, we rely on our cybersecurity support company to help us manage the tool and handle incidents. Our limited expertise sometimes prevents us from fully utilizing them or identifying potential gaps."
"SentinelOne Vigilance doesn't actively monitor incoming emails or offer an email plugin for Outlook."
"My customers who use the tool mostly want a summary of the monitoring activities of the product in a report form...t can be useful for our customers to identify the threats and incidents encountered by the product."
Huntress is ranked 3rd in Managed Detection and Response (MDR) with 12 reviews while SentinelOne Vigilance is ranked 4th in Managed Detection and Response (MDR) with 19 reviews. Huntress is rated 9.4, while SentinelOne Vigilance is rated 8.6. The top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". On the other hand, the top reviewer of SentinelOne Vigilance writes "Very easy to use with multiple options for licensing and scaling". Huntress is most compared with Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response, Bitdefender MDR and Datto Endpoint Detection and Response (EDR), whereas SentinelOne Vigilance is most compared with Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Secureworks Taegis ManagedXDR, Sophos MDR and Arctic Wolf Managed Detection and Response. See our Huntress vs. SentinelOne Vigilance report.
See our list of best Managed Detection and Response (MDR) vendors.
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