We performed a comparison between Alibaba Cloud and Oracle Cloud Infrastructure (OCI) based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I rate Alibaba Cloud's scalability an eight out of ten."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The cost of hosting the solution is very reasonable. It's quite inexpensive."
"The installation is easy."
"ECS is the most valuable feature of the solution."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"It's easy to use, cheaper than other solutions, and more secure."
"The product helps us to use it as a central ERP and HCM."
"The most valuable features of the solution are APEX, Threat Detector, and Cloud Guard."
"The product gives you independence from hardware onsite, the setup is easy, and there is no need for hardware maintenance."
"The strength of this product is that they have many good database options, compared to other vendors."
"In terms of features, upgradeability to the latest version of Oracle suites has been a good feature. All we have to do is just patching or an upgrade, it's pretty easy. Then, it gets regularly updated. That's what I like about it."
"This is a highly available and scalable solution that can host both modern and legacy on-premises applications."
"The product's configuration is simple."
"Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments."
"Alibaba Cloud needs to increase availability in Thailand."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"The solution needs to improve its graphical user interface."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"The flexibility of the solution could be improved."
"The user experience must be improved."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"The solution isn't very mature. The on-premises deployment has more features and the cloud needs to work to match those options."
"Simplifying the cloud management console would be really valuable for small and large customers alike."
"The solution could always be less expensive."
"I would recommend this solution to other people."
"Customer service could be improved."
"Nowadays, every SR is referred to Oracle Cloud Connect without a person actually handling the customer."
"The solution’s support could be improved."
"This service is very specific to Oracle and we cannot have other types of workloads on Oracle Cloud."
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Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while Oracle Cloud Infrastructure (OCI) is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 91 reviews. Alibaba Cloud is rated 7.2, while Oracle Cloud Infrastructure (OCI) is rated 7.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Google Firebase and DigitalOcean, whereas Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Google Firebase. See our Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
