We performed a comparison between Alibaba Cloud and Amazon AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"The installation is easy."
"It's easy to use, cheaper than other solutions, and more secure."
"It is a scalable product. So, scaling up or scaling down is possible."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"Easy to deploy through the channel model for serverless architecture and easy to integrate through the organization model."
"We use AWS for multiple purposes, such as developing APIs and API integration using API Gateway. We use API Gateway, Python Combinator, Lambda Glue, and ETL Process. We have used EMR for big data processing. If we need a tool for computing, we go with the Lamda DMS. There are many services available in AWS that meet our needs."
"The most valuable feature is scalability, as it is very easy to scale."
"The interface of the solution is good."
"The availability is good, you can get any service you need immediately."
"I have found the trusted advisor tool works well, we are using it to get some insight into the security status and the processing of the applications."
"I think the AWS interface is good. It's easy to understand and use."
"We have seen an improvement in our infrastructure, as the code makes it very easy to deploy quickly to AWS."
"The user experience must be improved."
"Alibaba Cloud needs to increase availability in Thailand."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"It is not robust."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"Some features may be better in Azure or some other portal. AWS could add some of those features."
"The billing should be more competitive."
"They should implement the command shell by default. As it is now, to open the console, you have to download the command application."
"Price can always be cheaper."
"The solution could offer better integration capabilities."
"The pricing is reasonable but there is always room to be better."
"Some of the storage services could be cheaper."
"The availability could be better."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews. Alibaba Cloud is rated 7.2, while Amazon AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Oracle Cloud Infrastructure (OCI), Google Firebase and DigitalOcean, whereas Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Equinix Metal. See our Alibaba Cloud vs. Amazon AWS report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.