We performed a comparison between Amazon AWS and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like many features, like the recently released useful analytics features. There are many from the data analytics or database side."
"I am very impressed by the solution's stability."
"The technical support is good."
"The stability is magnificent, it's spectacular."
"The whole solution is well designed and AWS has decent documentation, which is not to be taken for granted. I've also found that AWS is easy to use."
"Amazon AWS is good in terms of deployment and user experience. Their certificate management and load balancer are also good features."
"AWS's containerization is the most useful feature for us."
"The solution can scale quite well."
"The solution can scale."
"It works beautifully. I haven't had any errors."
"The solution scales extremely well."
"I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"When compared to Siebel, the Salesforce Platform is easier to use."
"What I like about the Salesforce Platform, in particular, its enterprise edition is that apart from its many features, you can have a wider view of the customers, a 360-degree view. I also enjoy managing opportunities in the Salesforce Platform a lot because it's easier and gives you a wider view, compared to HubSpot."
"Checking out or extracting a report is just a click away."
"The solution is used to track our customers."
"In terms of improvement, they should try to give more emphasis to the VoIP system."
"An easier way to determine estimated costs quickly would be helpful."
"We like everything about the solution except for the general price."
"One of the problems that I have seen is that some of the products are not as mature as others."
"There was some new learning in terms of IOPS on the EBS storage. The concept of burstable IOPS was new and we did have a few outages when we ran out of IOPS."
"Amazon still has room for improvement in terms of being more mature on the monitoring side and in terms of the native capabilities. Amazon should get their services portfolio stronger on OEM-based workloads such as Microsoft and Oracle. There are a lot of areas that still do not have offerings, so there is room to grow. I would be happy if they bring more maturity to the monitoring capabilities and SaaS offerings. They are strong on Infrastructure as a Service, but they are not mature on SaaS."
"Amazon AWS could be improved by lowering the general storage price."
"The setup of the solution is not so easy, it requires various skills to complete it. The whole implementation can take a month."
"Salesforce needs to be re-platformed, or re-architected, making it lighter."
"The reporting functionality is not very intuitive."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"I think the search needs to be improved so as to allow for a broader keyword search."
"The solution is a bit expensive."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"The initial setup process was a complex thing to do because four different organizations were working together."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Amazon AWS is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and VMware Tanzu Application Service, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and Pega BPM. See our Amazon AWS vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.