We performed a comparison between Amazon CloudWatch and Dynatrace based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization through. Others noted that the solution lacked compatibility with some databases. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. Dynatrace users said the solution saved them money and reduced downtime.
"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"The most valuable feature of Amazon CloudWatch is the monitoring and UI."
"Amazon CloudWatch is a cheap and easy-to-use solution."
"The monitoring feature is valuable."
"The initial setup is easy."
"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."
"The solution offers very detailed metrics for their services."
"Our team finds it overall quite useful."
"It helps to improve code efficiency and has quicker performance analysis."
"We use Dynatrace for performance testing. We use it to dig down for application layer or slowness issues, getting a clear idea of what is causing the issues, then reporting back to the engineering team."
"Quick availability of multiple aspects of performance from infrastructure to application layers."
"It will allow us to eventually become more proactive when problems start arising. We can see them before they happen and address them before there is any impact to our customers."
"The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
"Dynatrace provides visibility into the application and its performance from the user to back-end services."
"We use it, in many instances, to find the root cause in production."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"The configuration capabilities could be better."
"There is room for improvement in terms of stability."
"We'd like the interface to be as easy as Datadog."
"There could be further enhancements through CloudWatch's partnerships."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"This product lacks some features: real-time data stream monitoring, application performance monitoring, mobile app monitoring, and live dashboards. Its workflows also need improvement."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"The product should provide more features."
"I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"We have a load testing team, they completely rely on the reporting for analyzing the data. They should have a template to create a report and they should have something to auto-deliver the report into your email box."
"Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. I think more development features, to hedge that performance would be good."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
Amazon CloudWatch is ranked 12th in Log Management with 40 reviews while Dynatrace is ranked 4th in Log Management with 342 reviews. Amazon CloudWatch is rated 8.0, while Dynatrace is rated 8.8. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver), SolarWinds NPM and Nagios XI, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our Amazon CloudWatch vs. Dynatrace report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
