We compared Amazon CloudWatch and IBM SevOne NPM based on our users' reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Amazon CloudWatch users liked the solution’s simplicity, intuitive interface, and ability to handle large workloads. Users also praised CloudWatch’s comprehensive monitoring and alerts. IBM SevOne NPM users like its modular design, performance management reports, and real-time insights. The solution is also praised for its SNMP data collection and integration with ITSM solutions.
Room for improvement: Some reviews mentioned that Amazon CloudWatch could improve performance and dashboard visualization. Others noted that the solution lacked compatibility with some databases. IBM SevOne NPM could benefit from better SD-WAN capabilities and live maps. Users say the solution could also improve its AI/ML modules and provide more actionable insights.
Service and Support: Customers generally have positive opinions about Amazon's customer service. They commended the support team for its availability and timely issue resolution. Customers reported generally positive experiences with IBM customer service, praising the support team's availability and responsiveness. However, some users said they would rather not have to rely so heavily on support for upgrades.
Ease of Deployment: Amazon CloudWatch is generally described as easy to set up. The setup process for IBM SevOne NPM is described as quick and uncomplicated, although some users may require extra configuration.
Pricing: Amazon CloudWatch offers a flexible pricing structure based on usage and processing, without any separate licensing cost. Some users said that scaling up can be costly due to the need for additional storage space. IBM SevOne NPM is seen as costly, particularly for smaller businesses.
ROI: Amazon CloudWatch offers a return on investment by minimizing the need for manual monitoring. IBM SevOne NPM offers features such as device maintenance and out-of-the-box reports that contribute to its value.
Comparison Results: Reviewers say that Amazon CloudWatch is a simple, intuitive solution that can handle large workloads, but some mentioned dashboard visualization and customizability as areas for improvement. IBM SevOne NPM stands out for its real-time insights, integration capabilities, straightforward setup, and top-notch customer service. Users say the solution could improve its AI/ML capabilities and lower its pricing to be more affordable for smaller businesses.
"The solution is easy to use."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"What I found most valuable in Amazon CloudWatch is that it gives you detailed information, which I found helpful because it can even provide you with data for the past one minute, which is quite granular. That was what helped me most in terms of finding the root causes. Task automation is another valuable feature of Amazon CloudWatch."
"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
"The solution effectively monitors golden signals like CPU, page requests, and queues."
"We can set CPU thresholds using the solution."
"It's a very simple logging system."
"Most of it's around optimizing utilization, their cloud utilization. They're making sure that they're getting the most out of their in-cloud environments and their instances. Making sure that there's no strange behavior in the environment."
"I like SevOne's network flow reporting."
"One of the most valuable features is the graphs, which you can build instantly. I have used some open-source platforms in the past, but they are not as good. With SevOne, the sampling in the graph can be every few seconds, not just every few minutes, and that's really helpful. It's really fast."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"SevOne provides support for all universal connectors. They internally work with other data sources to get features implemented. We have an SD-WAN implementation and use other app data to monitor performance. If you pull that data into one centralized location, that is very useful for management."
"SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary."
"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"The monitoring of the network is very customizable. That is its unique feature."
"The product should provide more features."
"For monitoring applications or for APM, CloudWatch has some limitations. You cannot monitor application performance from CloudWatch, and you have to go for a third-party tool."
"I think something that can be improved are the alerts and alerting mechanism based on no rejects. We want to have it more flexible and that is one of the key things that is required."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"The graphical interface has room for improvement. CloudWatch only gives you a breakdown of what's wrong. However, it would be nice if it could automatically remedy the problems it identifies. You should be able to configure it so that when a specific condition arises, it will take a predefined action."
"The monitoring part and GUI are areas in Amazon CloudWatch that have shortcomings currently and can be considered for improvements in the future."
"The configuration capabilities could be better."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"SevOne could improve its flexibility because it isn't fully customizable and its out-of-the-box configuration doesn't cover all use cases."
"Telemetry is hot these days, and IBM can improve SevOne's support for telemetry correction. Reporting is another feature that could be better. It provides the bare minimum functionality, which is good enough for most engineers, but the management isn't advanced. The new portal provides a much lighter view and better visualization, but the management is not so good."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Some similar solutions offer end-to-end visibility."
"The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered."
"The GUI: both the dashboard/user view and the admin tool."
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →
Amazon CloudWatch is ranked 12th in Log Management with 40 reviews while IBM SevOne Network Performance Management (NPM) is ranked 37th in Log Management with 53 reviews. Amazon CloudWatch is rated 8.0, while IBM SevOne Network Performance Management (NPM) is rated 8.4. The top reviewer of Amazon CloudWatch writes "Instantaneous response when monitoring logs and KPIs". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". Amazon CloudWatch is most compared with Zabbix, Datadog, Google Cloud's operations suite (formerly Stackdriver) and Dynatrace, whereas IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor and NETSCOUT nGeniusONE. See our Amazon CloudWatch vs. IBM SevOne Network Performance Management (NPM) report.
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We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
