We performed a comparison between Arcserve UDP and IBM Spectrum Protect based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The data protection functionality is the most valuable feature of this solution."
"The solution has no limitations because it does backup for Linux and Windows."
"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."
"It is a very stable solution...It is a scalable solution."
"One of the things that I do like about it is that it has a very good deduplication feature."
"The most valuable feature of Arcserve UDP is live replication."
"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"The file-restoring feature is the most valuable."
"The technical support for Spectrum Protect is very mature. It is very committed to giving a top-notch support experience."
"Disk-based implementation of a data protection solution for multiple sites is a better fit for my complex data protection needs."
"The ability to use S3 Data Store as a repository."
"The best part of this solution is that it just works."
"For initial setup, we started with the blueprints, which were great. The blueprints allowed us to be able to decide if we needed to use small, medium,k or large. Because we are a large environment, we used a large blueprint. Once we followed everything in the blueprint, it was a smooth transition from there."
"The most valuable features are the stability and also how it's seamlessly integrated with other IBM offerings."
"The ability to migrate between media over a long period of time. My customers are long-time users, and they have benefited from being able to move between tiers. They have been able to do this within the product."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"It takes much time to verify and consolidate images for backups."
"Licensing is an area that needs improvement."
"They could work on their marketing approach. I don't see many people leveraging it."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The support could be more knowledgeable and faster."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"It is not easy to manage like other products in the market. It is okay only if you are command-line driven. Even though the operation center is there, it doesn't provide a single view of everything. You have to, for example, use TSMManager on top of it, which gives you a far better management capability, but it is a third-party product. Its management needs to be improved. There should be an HTML or graphical interface. It is a very difficult product. For example, you have a backup policy where you want a daily, weekly, monthly, and yearly policy standard. It is an old kind of system where you have to keep retention for daily, weekly, monthly, and yearly backups, which is very difficult in IBM Spectrum Protect. In other products, in a matter of five minutes, you can configure such a policy. In TSM, it takes you one, two, or three days because you need to configure a node for each of them. If you have 250 nodes, you have to configure each node for daily, weekly, monthly, and yearly retention. If you have 1,000 nodes, it is going to take you ages just to configure and register the nodes. You need to configure the schedule and the CAD daemons or services, depending on whether it is a Unix or Windows OS. Unfortunately, it is a very long and drawn-out process. You have to stop and start the services for changes to take effect. This is a very difficult part of TSM in IBM Spectrum Protect. To configure a backup policy, I should be able to select the daily, weekly, monthly, and yearly options in one screen and finish it. After that, everything should happen in the background. All the backup products in the market already do that, and they are very simple to manage. This particular part of this solution has really been a major pain area for us, and unfortunately, we could not find a workaround. There is nobody at IBM who can give us a way to configure all this easily through a GUI or even scripts."
"IBM Spectrum Protect could be improved by making the installation easier. Once it's implemented, it's okay. IBM started lagging behind when things started moving to storage and cloud-based solutions. Even though they've recently released updates that give cloud-based protection, personally, I still believe they are not up to par with the likes of Rubrik. The entire product is a little bit clumsy because they have co-joined two different products, so it's complex. Even from a sales/explaining to people what it does point of view, it's complex. Whereas, if you take more current products, it's a single box solution. You reel it in, you fire it up, you do a couple of points and clicks, and off you go, whereas the IBM system is seriously complex. There's a lot of training involved and it's a massively difficult product to sell at this point in time."
"It needs some software upgrades to fix some of its current bugs."
"We cannot take VMware backups for our banking data center environment."
"I would like to see more technical training online. Sometimes, it is a little bit difficult to find, or that I do not really know what I am looking for as somebody who is starting off finding their learning curve."
"Its price can be better. It is very expensive. Its interface is very old and not user friendly. They can improve its interface. Their support can also be better. My clients are not very satisfied with the support because they are not really quick."
"It needs agents that take into account more databases (PostgreSQL, MySQL, etc.)."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Arcserve UDP is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Rubrik. See our Arcserve UDP vs. IBM Spectrum Protect report.
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