We performed a comparison between Atlassian Confluence and Microsoft Teams based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables we would conclude that Microsoft Teams finishes ahead of Atlassian Confluence. With Microsoft Teams, users get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the entire Microsoft ecosystem makes it a very easy choice for many users.
"The solution offers a lot of freedom when drafting directly online."
"It integrates well with other Atlassian products"
"For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day."
"The best feature is document management."
"I love the reports and the Confluence board."
"Great shareable and co-editing features."
"Easy to share information and the integration with JIRA is good."
"The initial setup is very easy."
"The most valuable features are that it is an all-in-one platform, making it very easy for collaboration with your core employees."
"I think it is stable when I use it for meetings with my customers...The initial setup of Microsoft Teams is easy."
"I am part of the pre-sales team. The solution helps me to pass collected information to customers through meetings."
"The product is continually growing to add new features and functionality."
"The planner and the breakout rooms are good and helpful features in Microsoft Teams."
"You can use Microsoft Teams to chat with people, share your documents, manage your calendar, manage your project, and assign tasks."
"I find the ability to maintain group and conference information for project-related work useful."
"The tool is simple to use."
"The roadmap feature should be made easier to work with and modify. It's not really scalable."
"When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits."
"The one way in which this solution could be improved is by offering better design and UI."
"It lacks ease of integration."
"I'd like to see some improved reporting on usage."
"In the next release, I would like to have the ability to import pictures."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"RAM usage seems to be higher than it should be."
"It's not as easy to augment your meetings as it is with competitors. For example, in Zoom, if I want to add attendees, I just grab the meeting link and post it to them. With Teams, how to do this is not as clear."
"If I could completely eliminate Outlook and only use Teams, that would help me immensely. Productivity would increase drastically and many of our team members would be more efficient in our day-to-day, as we would be living primarily in a single tool."
"I would like to see more customization options in the product such as more integration with other tools."
"The solution's recording could be improved because it is not as good as other products."
"Inability to call into meetings."
"There's a feature that can send a notification to Team's channel, but I think there's no way to have it escalated on something like that."
"The product is immature and lacks some of the features and functionality you would expect in a collaboration tool."
"Technical support could be improved."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews. Atlassian Confluence is rated 8.2, while Microsoft Teams is rated 8.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". Atlassian Confluence is most compared with Microsoft OneDrive, Office 365, SharePoint, Zendesk and Slack, whereas Microsoft Teams is most compared with SharePoint, Symphony, Loom, Chatter and Huddle. See our Atlassian Confluence vs. Microsoft Teams report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki.
And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again.
We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers.
That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other.
We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video.
The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features.
Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look.
Conclusion
For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.