Atlassian Confluence vs Office 365 comparison

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1,568 views|728 comparisons
90% willing to recommend
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3,163 views|1,570 comparisons
94% willing to recommend
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Executive Summary

We performed a comparison between Atlassian Confluence and Office 365 based on real PeerSpot user reviews.

Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Office 365 Report (Updated: March 2023).
771,212 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"What I like the most is the Wiki software that comes with Atlassian Confluence.""The initial setup is very easy.""The most valuable features are the ease of creating documentation, as well as charts.""The solution offers a lot of freedom when drafting directly online.""With respect to our experiences with Confluence, we haven't had any issues.""The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere.""For me, the most valuable feature is its high performance. It's crucial for us in the bank, as we handle a massive number of transactions every day.""A simple tool for developers to write and record team decisions explaining the product that they are creating."

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"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point.""The way the ERP presents information for the user is very good.""The phone VoIP product provides genuine a unified communication solution.""We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints.""Many of the features in Office 365 are good, but I think Excel is a very good tool.""If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365.""Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file.""The solution is quite intuitive and easy to use."

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Cons
"Some elements of the user interface could be more user-friendly, including embedding diagrams.""There needs to be a flexible pricing model, where we can pick and choose services and customize our pricing model.""When we have a project that we don't want to share with everybody but want people to know that it exists, there is no way to do this in Confluence. When a project is not shared, people cannot see that it exits.""The UX is a little bit all over the place.""Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it.""The user interface could be improved.""The one way in which this solution could be improved is by offering better design and UI.""The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."

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"We have found that, with Teams, if you are including one more person who is not in the company ecosystem, supposedly I'm inviting them as a guest in the chat. However, when I do that, I can't share files.""I would like to see the macro functionality in Excel made simpler.""Their support is so terrible and unusable except during dire emergencies.""I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app.""Security is still complex, but the admin console improving.""Using Office 365 is not that flexible on some mobile devices, like Android.""Integration with other platforms can be improved.""The integration with mobile services is not so good. It's coming, but they could improve a lot."

More Office 365 Cons →

Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "Licensing, billing, and accounting are available from the management interface."
  • "Good reporting and good value subscriptions for international calls."
  • "​The pricing/licensing is easy to manage."
  • "The pricing is good for all the features that we receive, e.g., Skype for Business."
  • "The pricing is not really high, but one can get the software with the license key for free."
  • "The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
  • "I think that we pay $9.99 USD per user, monthly."
  • "Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
  • More Office 365 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
    Top Answer:The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is… more »
    Top Answer:I would say that Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective. There are some issues with the templates… more »
    Top Answer:The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
    Top Answer:I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest… more »
    Top Answer:Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
    Ranking
    Views
    1,568
    Comparisons
    728
    Reviews
    41
    Average Words per Review
    440
    Rating
    8.2
    Views
    3,163
    Comparisons
    1,570
    Reviews
    9
    Average Words per Review
    445
    Rating
    8.2
    Comparisons
    Also Known As
    Confluence
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    Me & the Bees Lemonade
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Solution Provider6%
    VISITORS READING REVIEWS
    Educational Organization66%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company25%
    Manufacturing Company19%
    Financial Services Firm13%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Educational Organization76%
    Computer Software Company3%
    Financial Services Firm3%
    Government2%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise69%
    Large Enterprise24%
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise79%
    Large Enterprise14%
    Buyer's Guide
    Atlassian Confluence vs. Office 365
    March 2023
    Find out what your peers are saying about Atlassian Confluence vs. Office 365 and other solutions. Updated: March 2023.
    771,212 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while Office 365 is ranked 6th in Content Collaboration Platforms with 54 reviews. Atlassian Confluence is rated 8.2, while Office 365 is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, SharePoint, Zendesk and Slack, whereas Office 365 is most compared with Amazon WorkDocs, Citrix ShareFile, Box, Dropbox and Microsoft OneDrive. See our Atlassian Confluence vs. Office 365 report.

    We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.