We performed a comparison between Atos DirX Directory and ForgeRock based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, F5, Apache and others in Application Infrastructure."The most valuable feature is its knowledge."
"DirX Directory is the best feature of the product: a very fast, stable LDAP directory."
"The role and attribute-based access control has been greatly improved."
"The solution offers high performance."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The product is easy to set up."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The price could be better. It would be better if they developed a better endpoint solution in the next release."
"An overall modernization of the product is required in order to keep up with newer products."
"The Self-Service Portal is old school and it lacks easy accessibility for users."
"Needs more available consultants and implementation partners."
"The user interface could be more convenient for people that don't know the tool too intensively."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The identity management model needs a bit of improvement."
"The solution could improve by adding more advertising and marketing."
Atos DirX Directory is ranked 19th in Application Infrastructure with 4 reviews while ForgeRock is ranked 5th in Access Management with 27 reviews. Atos DirX Directory is rated 6.8, while ForgeRock is rated 8.0. The top reviewer of Atos DirX Directory writes "An identity management system with valuable knowledge". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". Atos DirX Directory is most compared with One Identity Manager, SailPoint Identity Security Cloud and CyberArk Privileged Access Manager, whereas ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder.
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