We performed a comparison between ForgeRock and Symantec Siteminder based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We create and define the permissions and configurations for the users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"The support is good and prompt."
"The most valuable features are that it is easy to manage and it's stable."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"We almost never have outages nor see slowdowns."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"As our identity model continues to mature, probably the Federation is most valueable."
"It is reliable."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"Ease of use is very good, for administrating it. It's very well known."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The identity management model needs a bit of improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The product's support services in the French language are not free."
"We would like this solution to be developed for use with mobile applications."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"We would like to the OAuth be more stable, more issues being fixed rather than not."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"The support could be faster."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
ForgeRock is ranked 5th in Access Management with 27 reviews while Symantec Siteminder is ranked 12th in Access Management with 69 reviews. ForgeRock is rated 8.0, while Symantec Siteminder is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Saviynt, whereas Symantec Siteminder is most compared with Ping Identity Platform, Okta Workforce Identity, Microsoft Entra ID, Auth0 and Red Hat Single Sign On. See our ForgeRock vs. Symantec Siteminder report.
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