We performed a comparison between Automation Anywhere (AA) and BotFarm based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The universal recorder along with the Excel basic and advanced packages has been highly valuable."
"The drag-and-drop feature is valuable."
"We have hundreds of cases a day. There were around two to three employees who were just moving a case from one state to another. This was a repetitive, tedious job, which was frustrating for the employees. It helps to have the bot doing this work now. We have immediately seen effects, so this is a good use for it."
"It lets users add value with their time other than focusing on downloading Excel files, consolidating, and drawing up formulas. Since everything is structured, these easily are incorporated into the bot's work."
"The tool feature I found the most valuable is Metabot, as we can include the DLLs that are proprietary written code in .NET or other technologies."
"We have the MetaBot feature, which is valuable because we can read reusable components in the MetaBot, then use them as a framework."
"The feature of this solution that I like the most is that it is coding free - it is a coding free tool. It does not need much coding at all. For all the activities you just drag and drop. That is the best advantage of this tool."
"One of the most valuable features is object cloning, the ability to get into websites and do things faster."
"The solution has been very user-friendly."
"The best aspect is the UI, as it is very user-friendly."
"Productivity increased far more than thirty percent."
"The most valuable features are PDF extraction and emailing."
"The solution is easy to use and easy to apply."
"BotFarm has been working perfectly fine with our business model. Its scalability is the most valuable feature. We can easily scale out bots on a need basis. Portability is another valuable feature. We work with different payment systems like Visa and MasterCard and have bots for them. Because of BotFarm, we are able to reuse these bots."
"One of the most valuable features is the solution's simple automation regarding object cloning and strings variables."
"The product has increased efficiency and reduced the time spent on tasks."
"The scheduling is a little difficult at times. Rather than setting up individual instances, it would be really nice if we had the ability to set repetitive jobs easily. Right now, if you want a job to run every 15 minutes, you have to schedule it a lot of times. I'd rather have the ability to just say 'run every 15 minutes.'"
"We have found that the passwords are not very stable in terms of their accuracy. We could only get 70 percent accuracy in these cases. Our clients require more accurate results. We are working toward this."
"Technical support needs to be worked on as the turnaround time can be around a week, even though we are just using the solution on a pilot basis. We are working in real-time with realistic data. While the process of a logging a ticket is good, the process from logging a ticket to closure needs faster support time."
"They could improve the environmental stabilizing issues. There are a lot of environmental issues when rolling over from one environment to another, higher environment. This is the one thing they definitely need to look into."
"Improvement areas will be there for everybody. I think one area which I would like to see improvement is in IQ Bot. Maybe it has improved a lot in version 11 X but I think that that's one area which definitely scope to improve."
"Excel automation or the activities for Excel is an area of improvement."
"The feature, which might be interesting for companies that don't already have an identity management system, was a bit tricky because I would have preferred the system to directly rely on our corporate identity and access management system to manage the bot's credentials."
"Unwanted windows are popping up. We have to train a bot to recognize the window if it comes up, know what it is, and click it. If it is interrupting our bot, I just want to avoid that window, because I am getting failed logs."
"The machine learning needs to be improved so that they perform better in terms of predictive analysis and sentiment analysis."
"There should be more support for developing in environments such as Citrix and Linux."
"BotFarm newer version has been difficult to install, we have been in contact with the support on this matter."
"The pricing of this product could be better."
"The image processing capabilities definitely need to be improved."
"Its UI could be made better. It should also be more flexible. Currently, it is more rigid, and a little more flexibility is required. Their technical support should also be better. We are not very happy with their technical support. Its price is also quite high as of now. They should improve its price. Its setup should also be made easier. It is quite complex to set it up. Even though we were able to set it up a little fast because we had done something similar earlier, but it has a very complex setup. It is extremely resource-hungry. If they can make it a little light on resources, that would also be useful."
"One aspect that can be improved is the accessibility of reusable components for developers. It relates to role-based access and accessibility."
"The OCR tool, the optical character recognition tool, could be more efficient."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while BotFarm is ranked 15th in Robotic Process Automation (RPA) with 35 reviews. Automation Anywhere (AA) is rated 8.4, while BotFarm is rated 8.0. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of BotFarm writes "Great feature sets, stable, and scalable". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and EdgeVerve AssistEdge RPA, whereas BotFarm is most compared with UiPath and Blue Prism Cloud. See our Automation Anywhere (AA) vs. BotFarm report.
See our list of best Robotic Process Automation (RPA) vendors.
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