We performed a comparison between Automation Anywhere and Microsoft Power Automate based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Automation Anywhere seems to be a slightly superior solution. All other things being more or less equal, our reviewers found Microsoft Power Automate’s automation capabilities and technical support documents to be lacking. Some users feel that Automation Anywhere’s documentation could also be improved.
"We are working with one of the bots where we send claims through WhatsApp. Any user could take a photo in WhatsApp, then send that data to the organization. Now, whenever a photo is takes, different phones have different primary resolutions, and the data being captured is not clear data. At that moment, the data is automated to a very power system which centralizes the process to one point. This is what we are using for the insurance provider. They fill out the claims form and send this information to the organization, then we use automation tools to automate the process and come to a conclusion."
"The ability to create automation itself is a benefit that reduces human error and enhances efficiency. Technical support is unsurpassed."
"It has improved a lot. We could identify a lot of manual processes that can be automated for our customers. The scope of automation by using Automation Anywhere has become wonderful. IQ Bot and AI sense are the incredible features provided."
"Human errors have been rectified due to bot usage."
"My understanding is that the initial setup is pretty straightforward."
"We did not encounter any stability issues with Automation Anywhere during the time I worked with the solution."
"Simply tagging variables used in the bot, can provide automated real-time dashboards that are presentable to management showing them a complete view of how the bots are performing."
"Using this solution has freed internal operations employees to do more "human value-add" work by removing mundane manual tasks."
"Its integration with the Office 365 ecosystem is most valuable. We use a lot of ready-to-use templates."
"The solution is pretty customizable. Even big automation tasks are done rather simply."
"The best part is the automated workflow, which is quite good and easy. It is just drag-and-drop. We are able to create workflows quite quickly. We are able to directly integrate the data that it generates with Power BI dashboards. Its integration is quite good with other Microsoft tools, such as Power BI. The visualization of the data has become helpful for us."
"The RPA robotic process automation is a good feature. We can make a flow within a flow. We just made a UI flow. The flow is to run every day so far it's been quite helpful."
"I like that Power Automate gives us a connector to be able to connect different data sources or different software."
"Microsoft Power Automate is an easy-to-understand solution."
"The integrations that are built into Power Automate for those different Microsoft functions are good."
"The initial setup is pretty easy."
"I would like the ability to extract the code. You can go line by line, then open up each line of code and dig into the details, but it would be nice to extract all of the lines of code and all of the details into a document so we could read through everything. Right now, there is no way to really consume all of the code at once, except line by line, which can be fairly time consuming if we don't really know what we are looking for."
"When I compare Automation Anywhere with the competition, some of the competitors have ready-made, off-the-shelf modules. For example, UiPath integrates with Windows AD. That is missing as of now in Automation Anywhere. If that became available it would also be great."
"I want Automation Anywhere to work on IQ Bot further to help evolve the tool more and create a certain set of solutions using IQ Bot. They can maybe use better machine learning algorithms to come up with better accuracy for OCR extractions. This is an area that I want them to work on."
"It is difficult to learn all the possibilities that the product and automation itself offer."
"AA should include more features in the mobile app, such as monitoring and debugging bots."
"The areas for room for improvement are always going to be around experience, making it even easier to get engaged, and get started. Because lowering that threshold to get started is what enables an additional set of problems to be solved."
"I just came to understand that there is a cloud attached to it. I would like to see how the cloud is going to work, because every application is coming out with a cloud version. If you are not on-premise, then you will need to have Citrix automation."
"One area where I think there's an opportunity to do things a lot better is in the analytics function. They do have a concept or product called Bot Insights. It hasn't worked for us. It isn't as plug and play as we were led to believe, which is unfortunate. I can absolutely understand the value, and the demonstrations that I've seen of Bot Insights are sensational. But, we just haven't been able to make it work. We've invested a lot of time and effort trying to make it work to no avail."
"For countries in our region, it's not very well known."
"While using this solution, we found it to be basic."
"The thing which needs the most improvement is really the documentation. It should have better details of the processes."
"The solution's licensing model is very complex and not straightforward."
"The OCR functionality needs to be improved."
"The licensing model is difficult to understand and is something that should be improved."
"The UI of the solution is not so good."
"It would be great if it was able to integrate more with various other platforms. It would make development easier."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews. Automation Anywhere (AA) is rated 8.4, while Microsoft Power Automate is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". Automation Anywhere (AA) is most compared with UiPath, Blue Prism, IBM Robotic Process Automation (RPA), Tricentis Tosca and AutomationEdge, whereas Microsoft Power Automate is most compared with UiPath, Blue Prism, IBM Robotic Process Automation (RPA), Fortra's Automate and Tungsten RPA. See our Automation Anywhere (AA) vs. Microsoft Power Automate report.
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
