We performed a comparison between Automation Anywhere and UiPath based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received excellent feedback from reviewers. UiPath has an advantage over Automation Anywhere due to its high performance, excellent support, and easy deployment. One area where Automation Anywhere did come out on top was in the Pricing category.
"The Control Room for the bots and its ability to connect bots with APIs are the most valuable features."
"With IQ Bot, we can now include cognitive automation into our process. The cognitive document processing is pretty good with IQ Bot."
"The most valuable feature is its Excel integration."
"The development of the company from Automation Anywhere V11 to a2019 was valuable. I found many important and new features, like changing the way we write code and programming. It became much easier and very flexible in version 2019A. It became very easy to use and the recording was also good. Excel became very good too."
"The most valuable feature is the ability to transform data into clusters."
"The IQ Bot is unique. It is not available in another RPA tool that I am aware of, like UiPath or Blue Prism. IQ Bot converts unstructured data to structured data."
"Automation Anywhere helps improve our organization by allowing us to automate processes that should not be manual."
"The most valuable features of Automation Anywhere are Excel, periods, database, and email action."
"The drag and drop interface of Studio is very valuable as it minimizes the development time."
"Those who do not have a programming background and want to understand how UiPath works can go to the UiPath portal to get free training. They can train themselves as a business analyst, a developer, or an automation developer. The training system is good."
"We used to have two shifts before acquiring UiPath. Now, we've reduced the human workforce for the night shift. 60% of the work we can assign to RPA."
"UiPath's support for various types of interfaces is the most valuable feature as it aids in automating the end-user systems we want to streamline."
"The most valuable feature is the ability to utilize UiPath beyond our scheduled work hours, making it available 24 hours a day."
"It's helped us minimize our on-premises footprint."
"The product has freed up employee time. It’s likely freed up more than a day, an average of 12 hours at least. That’s 12 hours per day. It allows our employees to focus on more high-value work."
"UiPath has improved the ease of building automations. We were using SeleniumBase testing which is a legacy application and required a lot of manual work to maintain it."
"Queues are great but need improvement. They are helpful because most of the automations are transaction-based."
"The IQ Bot has not yet succeeded in living up to its reputation due to its high cost, low ROI, and its inability to meet client requirements."
"They could improve the learning curve."
"Automation Anywhere could add more tools to track the processes and ROI, so we can get a better understanding of the cost savings and compliance. We heavily track those metrics and make them available to the leadership for review."
"I would like to see extensive OCR capabilities in the next release."
"It is not always predictable 100% of the time. While it has improved with each version, some unexplained issues still exist."
"The Help menu/description can be provided while hovering over actions so that it can help us better to know them."
"With the automation copilot, if I have any internal tool or application and I want to pass on variables, I don't have it. Maybe the team can work on it to make it more efficient to make it work better across all automations."
"You can't write small snippets of code. If you want to do a single code snippet, this is not available by default."
"The documentation can be a little bit lacking. I think they improved it a little bit last month. Last time I checked, it seemed like they spent a bit of time trying to improve it. Sometimes some of the processes are nicely documented. UiPath offers training, which they provide on their website. They teach you how to use it, but for some processes, it just seems like the documentation isn't really there. It makes it a little bit difficult when you're using a specific process from the first time."
"Building automations can be difficult at times with some of the activity packages and documentation being out of date, but we have a TAM that we work with that is very helpful in making sure that RRGs are known and that we get the results within the UiPath structure."
"Governing components in the solution, such as the Orchestrator, and configuring the robots should be easier. The vendor should also come up with more offerings or features involving AI."
"We should receive a list every time transactions are performed, and it would be nice if we wouldn't have to format it every time the robot sent us a spreadsheet."
"They still need some improvement in their new version of UiPath Studio, called StudioX, to improve design for Excel and email automation work."
"I would like a new feature like some sort of generic interface or input where other UiPath users can examine our product or our situations and help us fix them."
"I would say a better layout or interface between the Studio and Orchestrator tools would be nice."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 485 reviews while UiPath is ranked 1st in Robotic Process Automation (RPA) with 762 reviews. Automation Anywhere (AA) is rated 8.4, while UiPath is rated 8.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of UiPath writes "Facilitates end-to-end automation, has good AI and document understanding capabilities, and saves us costs previously spent on manual tasks". Automation Anywhere (AA) is most compared with Microsoft Power Automate, Blue Prism, IBM Robotic Process Automation (RPA), Tricentis Tosca and AutomationEdge, whereas UiPath is most compared with Microsoft Power Automate, Blue Prism, Robocorp, Pega Robotic Process Automation and Tungsten RPA. See our Automation Anywhere (AA) vs. UiPath report.
See our list of best Robotic Process Automation (RPA) vendors.
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My question to you would be - Why are you mixing the two vendors? Do you have licenses for both and are trying to maximize investment?
If you have IBM automation you probably have other IBM technology - let the IBM automation run on that as its integration is a little more complicated than UiPath and may cost you time in execution.
If you have both IBM and UiPath then I would use UiPath for any areas that are not integral to the IBM technology or systems.
I would need to know a little more about your strategy before giving a definitive answer to your question but all 3 are good technical foundations depending on the scenario.
RPA technology has been in the market for quite some time now. Benefits are quite common for all platforms. Every day a new platform is being introduced. You should check whether you want to automate the simple process(es), that does not consume 100% of an agent to execute, or you want to automate a complex End-to-End process, how many departments are involved, business/IT systems and data source needs to be accessed. For example the difference between a Question/Answer chatbot or a Cognitive bot that understands human language and access any corporate systems to solve the issue of the requester autonomously.
Can you start really small, through a consumption model, or implement the full-blown system at once with lots of idle time of the agent while developing the processes to be automated. Many times the required infrastructure can be costly when growing the implementation.
How are the processes implemented, how much can be done drag&drop and how much needs complex scripting. Ease of maintenance in the long term. What are the standard technologies that are available? Does it include ETL, AI/ML, API, or OCR as standard, optional or integrated with as part of the platform?
Many technical and business factors come into play and should be reviewed before even looking at a platform.
If you are looking at a high level, IBM’s digital business automation looks like something that will work well for IBM products with pre-built integration packages. On the other hand, Automation Anywhere or UiPath also offers automation that support multiple technology. If you are looking for any specific guidance having technology in the center, I will be able to add some more view points. Fundamentally all the leading RPA products do not differentiate themselves much as of now in terms of capabilities. In licensing models products come up with variations.
You don't need anything else to use besides UiPath.
The platform covers every area and you'll have the full capabilities to do whatever you need. I think you just need more guidance on achieving the full power of UiPath.
Good luck!
Although I've worked with UiPath (not Automation Anywhere), my experience is now solely with AutoMate from Help Systems.
I would recommend aligning IBM's digital business automation with Robotic Process Automation and how it works. It seems to be a very different tool from RPA. If programming is required in the use of IBM's digital business automation go with RPA.