We performed a comparison between Automation Anywhere (AA) and Worksoft Certify based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Automation Anywhere performs efficiently."
"You do not need to have IT skills. I come from a finance background, so I can attest to the fact that you do not need IT skills to use Automation Anywhere to leverage it on your teams."
"Since our implementation, I can vouch for the fact that it is very easy to use. You do not need to know a lot of coding, even the business users, who have virtually no idea of coding, can easily operate it. They can run their bots and have the analysis ready for higher management. This is something which provides a great ease of use, and also in part why it is scalable."
"The addition of excel advanced to directly append worksheets, add formulas, etc was very beneficial and made the code development faster."
"Automation Anywhere has saved us a lot of time, money & efforts by automating our ServiceNow tickets."
"It is very easy to use and learn compared to a programming language, where you have to have a background in coding. Anyone can learn it. Learning the software is easy."
"We are making less mistakes and have more metrics available to understand what our problems are. Now, we can do root cause analysis and have less noise in the system during the process."
"It has helped us to save a lot of FTEs for our solutions that we have provided to our companies. Suppose a job which was done by a group of eight to nine people on a daily basis for 24 hours was taking a lot of time, so we created a bot with Automation Anywhere. It was done with a bot working 24/7. It reduced the numbers of guys required to do that process."
"It's module based and it's giving functionality."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"We were able to use Worksoft to automate all of the actions that we would have to take after an SAP refresh. This way we do the refresh, then that night or right afterwards, we run the Worksoft script and it resets all of our testing users. This sets them up with the right access, the right approvals, and just sets up everything on the back-end so we can do our scripts the next night."
"The most valuable feature is its time saving. Once development is complete, the short time that it takes to execute a test is invaluable. It saves a number of dollars and man-hours."
"One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours."
"It is very easy to maintain. With scripts, I can change one line and in one step. Whatever I want, I can do. I don't need to be an expert to use it."
"With Worksoft, we have been able to automate six of our smoke tests in four months."
"The turn around time for getting the automation tester familiarized with the tool is very quick, as it doesn't have any coding. It is fairly simple to understand."
"The analytical dashboard in the Control Room could use some improvement."
"We have used the technical support. I am quite unhappy with the support part. The higher priority tickets are not getting resolved within the SLA. Higher priority tickets for production issues should be looked into immediately. However, until they get escalated, tickets are not receiving higher priority. I would like to see this improve."
"Their license model needs to be improved. The biggest issue for me is that the license is tied to a person, and it is not something that I can pass if I want to use it for the first five hours and pass it on to you for the next five hours and so on. When we automate, the license is tied to me, and if you or somebody else needs to use that license, as a COE administrator, I need to transfer the license from person A to person B. This is something that I have always told them that should not be this way because you want to utilize your licenses effectively."
"Understanding what we wanted to do the tool after setup, that was complex."
"They want to get more accuracy in handwritten forms, which might take some time."
"My experience has been that if the person who codes the bot is not very well-trained, then they might create unstable bots. So, it's not the platform. It is just how somebody has coded the bots which can bring lot of instability to them. I recommend that when you are using a coder that the person well-trained and have a good amount of experience already working on bots. They shouldn't be newbie or beginner who comes in to code because that will impact the quality of the code itself."
"Their Community Edition is awful. Every second day, it will fail. It will become corrupt."
"It should be easier to use."
"We have had run ins with some bugs on Business Process Procedure (BPP) and Execution Manager."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases."
"We're really hopeful for the mobile testing in Worksoft Certify going forward."
"It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases."
"Certify is integrated with Solution Manager, but this integration could be easier."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"The problem with Worksoft Certify is that it's not always stable. It runs on a live platform that's constantly changing, so the test script needs to be adjusted every time, which is very painful."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while Worksoft Certify is ranked 8th in Test Automation Tools with 64 reviews. Automation Anywhere (AA) is rated 8.4, while Worksoft Certify is rated 8.4. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of Worksoft Certify writes "Enables us to automate end-to-end testing of our integration between S/4HANA and Salesforce.com". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and Tricentis Tosca, whereas Worksoft Certify is most compared with Tricentis Tosca, Selenium HQ, OpenText UFT One, Katalon Studio and OpenText LoadRunner Professional. See our Automation Anywhere (AA) vs. Worksoft Certify report.
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