We compared Zabbix and Auvik across several parameters based on our user's reviews. After reading the collected data, you can find our conclusion below:
Initial Setup: Zabbix and Auvik reviewers indicate that the duration required for deployment, setup, and implementation can vary. While some users spent three months on deployment and a week on setup for both products, others mentioned spending a week for both phases.
Valuable Features: Zabbix offers comprehensive monitoring capabilities, customizable alerts, and extensive reporting options. Auvik excels at network visibility, efficient monitoring, intuitive interface, automation capabilities, and detailed reporting.
Room For Improvement: Zabbix could improve its user interface, documentation, and performance. Auvik could enhance its performance and user experience.
Cost: Zabbix has no licensing costs. Auvik has minimal setup costs and straightforward licensing. Users appreciate Auvik's transparent and flexible pricing plans.
ROI: Zabbix has shown positive outcomes and benefits, while Auvik has delivered increased efficiency, improved visibility, and enhanced troubleshooting.
Customer Service: Zabbix's customer service and support have been praised for their promptness, effectiveness, and expertise. Auvik's customer service is commended for its knowledgeable, friendly staff and willingness to go above and beyond.
Reviewers prefer Zabbix over Auvik due to its comprehensive monitoring capabilities, customizable alerting system, and extensive reporting options. While Auvik offers comprehensive network visibility and an intuitive user interface, Zabbix stands out with its customizable alerts and extensive reporting options.
"We can manage the entire system across the network and troubleshoot the pain points."
"The appeal lies in the unified dashboard, providing a single view encompassing all aspects of my network."
"I don't worry about the scalability of the solution because it is quite a broad, scalable, modern platform."
"It's very intuitive. It does a good job of showing you individual nodes on the network and their relative positions to one another, with pertinent details on each node, all in one location."
"Its network discovery capabilities are pretty good. It kind of spiders out and detects pretty much everything on the network, e.g., things that we are using and not using anymore. Its network discovery capabilities allow me to detect these things so I can track them down and shut them off."
"One of the most valuable features is the remote monitoring. It monitors the egress and ingress bandwidth and you can add custom rules to monitor if something is wrong. You can also add your own metrics if needed."
"Being able to see things like the hardware lifecycle, if our equipment is up to date, if connections are broken, or whether there are physical line breaks, is helpful. We're able to determine connectivity issues. We can monitor pretty much anything that is network-related."
"The ability to have visibility on a network to see the traffic and the ability to see if devices are misconfigured and if something changes in that configuration, are most valuable."
"The network mapping, the logical layout, is the part that I love the most, showing what switch is connected to what switch. I couldn't live without it. That is the big selling point for me."
"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
"The most valuable feature is network traffic monitoring."
"We value the auto-host discovery, template import, bulk import/export features. Newer versions also add nice features, such as multi-IP per host."
"The solution is quite mature and very stable."
"Templates are good. We download them from the official Zabbix site or the community. If the information we need isn't available, we create custom templates based on client requirements."
"It not only provides the preconfigured item monitoring feature, but it is also easy to configure custom items."
"It is a great product. The SNMP protocol tracking feature is good. I really like how it tracks SNMP. The alerts are also great."
"The most valuable feature is the monitoring of virtual machines."
"The Wi-Fi side needs improvement."
"The automation side needs improvement... A really important one was about a SonicWall firewall that needs to be rebooted every single month. You can do that in the SonicWall GUI, but you can't do it in Auvik. Hundreds of people have endorsed the idea of having an automated command line interface command run on any device that supports it."
"The price shouldn't be an issue for a larger organization, but a smaller organization or an MSP might struggle because the billing is per device. You're paying for your firewalls and devices that appear on the network. If you have a smaller organization with an extensive network, your revenue won't be able to support that cost. That's probably the biggest downside for me."
"If the out-of-the-box price was about 30% lower, I think it would have allowed us to purchase it sooner. It definitely costs more than some of the competitors that are out there. It's also better, so I understand why it's a little bit more expensive."
"I wish there was a way to reduce the cost somehow."
"For pulling up the devices, the dashboard is a little bit sluggish. I know there is a lot of data, and I am starting to get nitpicky here, but this is the only thing. The dashboard is a little sluggish, and you have to keep the filter on sometimes."
"They need to improve the reporting system. They still don't have a proper reporting system in Auvik. They have built a dashboard in Power BI using APIs, but they should build some sort of report within Auvik itself. If Auvik fixes the reporting or comes up with a good reporting module, it will change the game."
"The user interface could be less cluttered."
"Auvik doesn't communicate very well with Ubiquiti devices and will incorrectly flag facets as down. Compatibility with Ubiquiti is my biggest pain point with Auvik."
"Sometimes, the documentation is a little bit written in Estonia – a country in Europe. The language barrier and translation to English can sometimes make it difficult to understand what they're trying to get at. It's just a language thing."
"In the next release, I'm hoping for features targeted towards larger users with more customizable options. Despite this, I think pre-canned reports that can be used straight out of the box would be beneficial rather than having to configure each report individually. Additionally, a deeper dive into software configurations on the machines would be useful, although I understand there may be challenges in implementing this due to scripting requirements. More documentation would also be appreciated."
"The solution needs to add remote features."
"The networking monitor is not too easy to work with."
"It would be helpful if they translated the documentation to Cyrillic languages."
"The solution needs to add features for finding loopholes or problems and their root causes."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"An area for improvement would be the ease of doing aggregation from the value or different devices."
More Auvik Network Management (ANM) Pricing and Cost Advice →
Auvik Network Management (ANM) is ranked 4th in Cloud Monitoring Software with 133 reviews while Zabbix is ranked 2nd in Cloud Monitoring Software with 100 reviews. Auvik Network Management (ANM) is rated 8.8, while Zabbix is rated 8.2. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Meraki Dashboard and Domotz, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI. See our Auvik Network Management (ANM) vs. Zabbix report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
