We performed a comparison between Avolution ABACUS and iServer based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Architecture Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You can design using a diagram tool installed on your desktop, a key difference from other vendors."
"If you face new challenges or issues then you can dynamically customize according to the business needs."
"It's more than just an enterprise architecture tool as it has a lot of nice features, e.g. messaging, simulation, etc."
"There are a lot of different features, but the business/decision-maker feature, visibility, and dashboards are most valuable."
"Scalable and stable tool for roadmapping and modeling, with a good dashboard, end-to-end impact analysis, and portfolio management."
"The product is easy to use and well-structured for the integrations we need it to make."
"The technical support is very good. They are responsive and the answers they provide are detailed."
"The most valuable feature is that it has a customizable meta-model, which is key."
"This is a flexible tool compared to some other solutions."
"I have to think less with this solution. It's simple."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The initial setup is easy."
"Good and effective reporting features, which help in decision making."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The reporting could be easier to configure."
"It doesn't have the simulation capability, which would be helpful in doing some business process analysis and improvements."
"While this is one of the most powerful tools on the market it does not integrate well with Microsoft Office or others."
"In the future, there could be improvements in integration and enhancements."
"The tool doesn't have any intelligence built in. We have to design the dashboards ourselves, which is a challenge because we have to depend on the vendor for customizations."
"Their local presence in the Middle East could be scaled more, particularly in customer service. It would be good if they'd also have mobile dashboards for executive management out of the box."
"Having more control over page size is lacking in this product. Print utilization also needs to be improved."
"The company needs to update the UML version they are using for the product as it is quite old."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"I haven't used this solution long enough to know what areas could be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"The migration tool needs to be included in the main package, and not as a separate license."
"More visualization techniques and ways to report the data might be helpful."
"It definitely needs help to improve the visual aspect of the solution."
"There could be features for process mining, process simulation, and analytics."
Avolution ABACUS is ranked 8th in Enterprise Architecture Management with 14 reviews while iServer is ranked 6th in Enterprise Architecture Management with 15 reviews. Avolution ABACUS is rated 8.0, while iServer is rated 7.2. The top reviewer of Avolution ABACUS writes " An out of the box tool that creates reports on the fly that can help your client make better decisions". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". Avolution ABACUS is most compared with Sparx Systems Enterprise Architect, LeanIX, MEGA HOPEX, Visio and erwin Evolve by Quest, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, Visio and SAP Signavio Process Manager. See our Avolution ABACUS vs. iServer report.
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