We performed a comparison between AWS Config and BigFix based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"It's easy to manage."
"The dashboards, the security, and the customization capabilities work very well for us."
"The Microsoft Windows Autopilot and Defender policies are the most valuable features of this solution."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Autopilot is the most valuable feature of Microsoft Intune."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"The solution has reduced the risk of security breaches by 30%."
"Installing the instances and performing upgrades is smooth and clean."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"The scalability is a ten out of ten."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"Software distribution and patch management are the most valuable."
"Vulnerability scanning and patch automation."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"Reporting could be improved. It needs to be more expensive and robust."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The pricing can be expensive if you are not combining it with other products."
"The installation could be improved to be simplified."
"There should be more focus on mobile device security and integration."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"There is room for improvement in built-in tools, they are not up to the mark."
"The solution is missing a configuration that can assist us when writing our programming languages."
"Improvements are needed as per customer requirements."
"The product is quite buggy and complicated to use."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would like to see more custom content."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The deployment has room for improvement and can be more streamlined."
AWS Config is ranked 15th in Configuration Management with 4 reviews while BigFix is ranked 5th in Configuration Management with 91 reviews. AWS Config is rated 9.0, while BigFix is rated 8.6. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". AWS Config is most compared with AWS Systems Manager, whereas BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus. See our AWS Config vs. BigFix report.
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