Azure Monitor vs New Relic comparison

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19,277 views|16,430 comparisons
88% willing to recommend
New Relic Logo
24,375 views|19,316 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While some users found Azure Monitor easy to set up, others found it to be complex and tedious. On the other hand, New Relic's setup is generally considered to be straightforward and simple. Some users even mentioned that it could be accomplished with just a few commands in PowerShell or batch.
  • Features: Azure Monitor is highly customizable and offers log analysis and reporting. It also integrates well with Microsoft technologies. New Relic, on the other hand, provides in-depth application information and traceability. Its pricing is straightforward and it has a simple user interface. Both options have versatile features that can benefit users.
  • Pricing: Azure Monitor charges based on log file sizing and is pay-as-you-go, while New Relic charges for a monthly or yearly license with additional fees for extra features or data ingestion. Some users find Azure Monitor to be more affordable, while others find New Relic to be more reasonable. However, pricing is a potential drawback for both solutions.
  • Service and Support: The quality of customer service provided by Azure Monitor and New Relic is inconsistent among users. Some have found the support to be responsive and helpful, while others have had negative experiences. Similarly, opinions on New Relic's support vary, with some considering it very good and others suggesting room for improvement in terms of speed and accuracy.
  • ROI: Some users have found that Azure Monitor's affordability has resulted in a positive return on investment. The platform's ease of deployment has also led to increased visibility. On the other hand, some users have had a less favorable experience with Azure Monitor. New Relic APM has also been credited with providing a favorable ROI for some users, although there are mixed opinions. One user highlighted the significance of having an APM and the resulting ROI.

Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.

To learn more, read our detailed Azure Monitor vs. New Relic Report (Updated: May 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth.""The solution integrates well with the Microsoft platform.""I use the solution to monitor the infrastructure and applications.""For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs.""The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera.""You can scale the product.""The solution very easily integrates with Azure services and in one click you can monitor your resource."

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"It has prevented failures from occurring in our production environment.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The pricing is pretty good.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right.""The most important thing is that it tells us where the latency in throughput and response time are.""The integration and configuration of New Relic is straightforward and easy.""We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."

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Cons
"When something goes down, we want the option to have automation in place to get it back up again as quickly as possible.""It's really complex to retrieve or query the logs in Azure Monitor.""The solution should have cross-connection or cross-communication between tech partners.""We encounter some difficulties in monitoring the operating system on its own.""This solution has fewer features than some of its competitors, so adding more features to it would make it better.""Currently, it seems it's complicated to get the correct information in terms of what to do and how things work.""The monitoring of Kubernetes clusters needs improvement to be on par with competitors.""Azure Monitor's integration with applications could be improved."

More Azure Monitor Cons →

"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain.""I would like an infrastructure network that provides real-time views, showing the issues.""There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""I would like to see the company implement the AI auto-baseline feature which Dynatrace has.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."

More New Relic Cons →

Pricing and Cost Advice
  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • "The licensing is a monthly fee."
  • "I would rate Azure Monitor a two out of five for affordability."
  • "The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
  • More Azure Monitor Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    769,976 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Top Answer:Azure Monitor is a very easy-to-use product in the cloud environment.
    Top Answer:We cannot use AI services with the solution.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    19,277
    Comparisons
    16,430
    Reviews
    28
    Average Words per Review
    508
    Rating
    7.7
    Views
    24,375
    Comparisons
    19,316
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Datadog logo
    Compared 22% of the time.
    Dynatrace logo
    Compared 12% of the time.
    Prometheus logo
    Compared 10% of the time.
    Sentry logo
    Compared 10% of the time.
    Dynatrace logo
    Compared 17% of the time.
    Datadog logo
    Compared 13% of the time.
    Elastic Observability logo
    Compared 9% of the time.
    Grafana logo
    Compared 8% of the time.
    Sentry logo
    Compared 5% of the time.
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure. 

    With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts. 

    Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.  

    Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility. 

    Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

    New Relic

    New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.

    New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.

    What are the key features of New Relic?

    • APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.

    • Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.

    • Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.

    • Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.

    • Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.

    When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.

    New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.

    In summary, New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.


    Sample Customers
    Rackspace, First Gas, Allscripts, ABB Group
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm14%
    Comms Service Provider14%
    Government9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government7%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization30%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise15%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Azure Monitor vs. New Relic
    May 2024
    Find out what your peers are saying about Azure Monitor vs. New Relic and other solutions. Updated: May 2024.
    769,976 professionals have used our research since 2012.

    Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.6. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Elastic Observability, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Sentry. See our Azure Monitor vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.