We compared Barracuda Email Security Gateway and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"The link protection and anti-phishing features are great."
"The security protection is the best and it's GUI is user-friendly."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"The solution is scalable."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"Customer support is the solution's strongest point."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"The integration is straightforward."
"It's good, it keeps the spam out."
"Mimecast certainly helped my customers reduce phishing emails."
"URL inspection works pretty well."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The product is good. To date, we have not faced any challenges."
"The setup was easy."
"We like the content filtering and secure messaging features."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"Barracuda Email Security Gateway can improve reporting and anti-spam. The anti-spam engine is not working well. We are seeing a lot of problems where spam is going through the gateway. Additionally, access privilege should be given to the IT support, because they don't have a lot of privileges. We are forced to give our IT support administrative access in order to clear and deliver emails and this should not be happening."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"There is room for improvement in the management of multiple domains."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"The filtering needs more flexibility."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"As a user, the user interface of the management console could be upgraded, for example."
"The attachment scanning feature doesn't work properly."
"They could provide a unified licensing model, including all the security features."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"While it's quick and easy, the initial setup could be more user-friendly."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 25 reviews. Barracuda Email Security Gateway is rated 8.0, while Mimecast Email Security is rated 8.0. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and IRONSCALES, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration and Barracuda Email Protection. See our Barracuda Email Security Gateway vs. Mimecast Email Security report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.