We performed a comparison between BigPanda and ControlUp based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"A user-friendly solution."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The main thing that we like about BigPanda is the user interface."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."
"The script-based actions have allowed us to extend the core reporting capabilities."
"ControlUp has an easy installation process."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"It has a great career time monitoring tool."
"The usability needs to improve, because it is a pure code environment."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The solution could improve by having better integration."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"We had to use a partner for the deployment."
"The cost of this product is too high compared to New Relic."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The graphical user interface needs to be improved from version to version."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"It can be improved by including script-based scheduling."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while ControlUp is ranked 22nd in IT Infrastructure Monitoring with 11 reviews. BigPanda is rated 7.2, while ControlUp is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ControlUp writes "Great for troubleshooting and reporting with a controller that allows for configuration comparisons". BigPanda is most compared with ServiceNow, Moogsoft, IBM Tivoli NetCool OMNIbus, ServiceNow IT Operations Management and PagerDuty Operations Cloud, whereas ControlUp is most compared with Nexthink, Goliath Performance Monitor, Liquidware Stratusphere UX, eG Enterprise and Login VSI. See our BigPanda vs. ControlUp report.
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