We performed a comparison between Blackpoint Cyber MDR and Field Effect MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense has a human service department that provides live monitoring for our systems."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The case interface is Binary Defense MDR's most valuable feature."
"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."
"The solution is all encompassing and can incorporate email monitoring."
"The solution also watches over Microsoft 365 and keeps a copy of logs."
"It is very user-friendly. We have regular reports to see what is going on."
"I get alerts if there's malicious activity or restrictions, should they any suspicious activity emerge."
"The ARO alerts are helpful to use almost daily to get a sense of what actions we need to take to expedite security measures."
"The most valuable aspect of Field Effect Covalence is its ability to continuously monitor for and identify potential threats."
"It provides valuable insights into our IT environment, enabling us to improve reselling, upgrades, and customer management."
"It's running in the background and does a packet-level analysis of everything that comes in. It also has an auto-response feature, so if something gets through and is clicked on, or somehow gets through the network, it gets isolated and quarantined, and we get notified."
"The most valuable features are AROs, which provide timely notifications for out-of-compliance or out-of-specification detections."
"Unlike previous solutions, where we were solely informed of security incidents, Covalence's MDR allows for real-time incident prevention."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The current reporting system could benefit from improvement."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The feature we keep asking for is a vulnerability scan."
"Some texts seem to report items as normal too quickly."
"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."
"I have had a couple of challenges around updates to the agents where it seems it doesn't automatically replace older versions."
"I'd like improved visibility into the backend data where logs are stored, along with integrations with a wider range of products."
"It would be more effective if it could surgically isolate the specific malicious process instead of deleting the entire machine."
"It would be incredibly valuable to have the Field Effect team handle some of the third-party application patching they're currently identifying."
"One limitation is that if someone takes their laptop outside the office building, the DNS firewall provides minimal coverage, and we are unable to generate reports."
"They could use more third-party integrations with other MSP tools."
"I would like Covalence to implement patch management as well."
"I would like Covalence to include patching."
Blackpoint Cyber MDR is ranked 12th in Managed Detection and Response (MDR) with 3 reviews while Field Effect MDR is ranked 6th in Managed Detection and Response (MDR) with 22 reviews. Blackpoint Cyber MDR is rated 8.6, while Field Effect MDR is rated 9.2. The top reviewer of Blackpoint Cyber MDR writes "Effectively monitors activity coming into endpoints without snapping off". On the other hand, the top reviewer of Field Effect MDR writes "Helps to manage cybersecurity vulnerabilities, and improve our security team's efficiency and security posture ". Blackpoint Cyber MDR is most compared with CrowdStrike Falcon Complete, Huntress, SentinelOne Vigilance, Sophos MDR and Arctic Wolf Managed Detection and Response, whereas Field Effect MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Huntress, Arctic Wolf Managed Detection and Response and Sophos MDR. See our Blackpoint Cyber MDR vs. Field Effect MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.