BMC TrueSight Operations Management vs Splunk Enterprise Security comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Splunk Enterprise Security based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BMC TrueSight Operations Management vs. Splunk Enterprise Security Report (Updated: May 2023).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It allows our operations team to have one single application to reference when investigating issues in our environment.""The major advantage of the product is estate management.""It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""It is a very stable product.""It is a stable solution.""I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements.""The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."

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"The solution has made us more secure.""Positive features include replication capabilities, software development kits, and the architecture.""In the past we used the different application to collect logs. We used SurfWatch and VMware to do so. But, we found that the Splunk has more capacity to do more in less time. They provide a aster speed to index all the events , and this is a huge asset.""We have a more secure, robust environment, which keeps the harmful software out of the zone required.""It's better than IBM, in my opinion, because it's an independent entity.""It is very stable. We have not had any problems.""Alerts when a server is malfunctioning, monitors external attacks, and takes action to stop spreading viruses.""The Splunk user community and forum are most valuable."

More Splunk Enterprise Security Pros →

Cons
"More modules for less popular applications and better documentation.""The solution is overly complex.""The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good.""The solution could improve its price.""The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.""I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it.""The solution is a little obsolete.""I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."

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"In terms of the interface, it could include some improvements for the look and feel.""Some of the queries are difficult to run and have room for improvement.""I'd say I am happy with the technical support, not elated. They provide great support, but sometimes they don't have the answers that I need."". Having a trial version or more training on Splunk would be helpful.""Its interface could be improved.""It's difficult to set up initially, and their billing model is also a bit complicated.""Its interface and usability can always be improved.""Missing capability for audio/video and image processing."

More Splunk Enterprise Security Cons →

Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "Pricing and licensing is quite expensive. But for the value the product provides, it seems at par in the market."
  • "Although Splunk is an expensive product, it is designed to be utilized across your organization in order to maximize your ROI and lower your TCO."
  • "It is not cheap."
  • "Splunk Enterprise becomes extremely expensive after the 20GB/month license."
  • "You will eat up whatever you purchase quickly. The level of insights that Splunk empowers is addictive."
  • "Splunk licensing model might seem expensive but with all the gain in functionalities you will have compared to traditional SIEM solutions I think it’s worth the price."
  • "Pricing is pretty fair."
  • "While licensing can be a concern, there are ways to reduce the licensing costs including filtering some events."
  • More Splunk Enterprise Security Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also,… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for ingestion of anything, but the charge per GB/Day Indexed and it gets expensive as log… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Ranking
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    Average Words per Review
    411
    Rating
    7.7
    Views
    24,689
    Comparisons
    20,244
    Reviews
    69
    Average Words per Review
    930
    Rating
    8.4
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Splunk Enterprise Security is a SIEM, log management, and IT operations analytics tool. The solution provides users with the ability to secure their information and manage their data in the cloud, data centers, or other applications. Splunk Enterprise Security also offers visibility from different areas, levels, and devices, rather than from a single system, thus, providing its users with flexibility. Splunk Enterprise Security can monitor data and analyze, detect, and prevent intrusions. This benefits users as it provides alerts to possible intrusions, helps users to be proactive, and reduces risk factors. 

    Full visibility across your environment

    Break down data silos and gain actionable intelligence by ingesting data from multicloud and on-premises deployments. Get full visibility to quickly detect malicious threats in your environment.

    Fast threat detection

    Defend against threats with advanced security analytics, machine learning and threat intelligence that focus detection and provide high-fidelity alerts to shorten triage times and raise true positive rates.

    Efficient investigations

    Gather all the context you need and initiate flexible investigations with security analytics at your fingertips. The built-in open and extensible data platform boosts productivity and drives down fatigue.

    Open and scalable

    Built on an open and scalable data platform, you can stay agile in the face of evolving threats and business needs. Splunk meets you where you are on your cloud journey, and integrates across your data, tools and content.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm15%
    Government9%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise12%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business31%
    Midsize Enterprise11%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise68%
    Buyer's Guide
    BMC TrueSight Operations Management vs. Splunk Enterprise Security
    May 2023
    Find out what your peers are saying about BMC TrueSight Operations Management vs. Splunk Enterprise Security and other solutions. Updated: May 2023.
    771,170 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 49 reviews while Splunk Enterprise Security is ranked 1st in Security Information and Event Management (SIEM) with 240 reviews. BMC TrueSight Operations Management is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and PRTG Network Monitor, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our BMC TrueSight Operations Management vs. Splunk Enterprise Security report.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.