Bonita vs ServiceNow Orchestration comparison

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Bonitasoft Logo
3,790 views|2,482 comparisons
96% willing to recommend
ServiceNow Logo
2,653 views|1,719 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Bonita and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Bonita vs. ServiceNow Orchestration Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I really enjoy using the workflow management.""Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others.""Its user-friendliness, along with the availability of comprehensive and clear documentation on the website is the most valuable.""The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it.""It is a great product that is powerful in developing applications.""Compared to other products on the market, Bonita presents a pretty acceptable level of robustness.""Bonita is user-friendly.""One of the most valuable features is you can create without coding, it is a low code platform."

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"It's scalable.""The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations.""Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.""There are a lot of ready to use orchestration custom packs.""It's probably the best product out there.""The solution effectively automates business processes.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""The iTerm suite is also crucial for visibility and optimization."

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Cons
"Automation in vacation of a human resources replacement would be a good improvement in the product.""Bonita must add a rule engine. We are a 360-degree partner of Bonita. We can integrate with any kind of rule engine. We have a dashboard related to engine performance, but getting a configurable dashboard for the Buildium or transactional data will add value.""The main issue with Bonita is that the workspace crashes sometimes.""The interface is advanced and quite good, but it could improve.""There is a need for more components in the library and additional customization options for these components.""It is missing some important features that other products have.""The dashboard has limited features.""We are struggling a bit with integrations."

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"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""There can be gaps in integration.""Efficiency of some features could be improved.""Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement.""The deployment requires awareness among the project staff.""We cannot perform GUI automation using the tool.""I would like a user experience module to be added."

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Pricing and Cost Advice
  • "have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."
  • "Price to service ratio with Bonita BPM is good."
  • "I believe this is a very good financial choice."
  • "The Community Edition comes free of charge."
  • "We are using the Community Version, which can be used free of charge."
  • "Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
  • "The price of the solution is reasonable."
  • "The price is fair for what we are using the solution for."
  • More Bonita Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You can… more »
    Top Answer:The user interface is easy to use.
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    12th
    out of 68 in Process Automation
    Views
    3,790
    Comparisons
    2,482
    Reviews
    6
    Average Words per Review
    366
    Rating
    8.3
    13th
    out of 68 in Process Automation
    Views
    2,653
    Comparisons
    1,719
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    Bonita BPM
    Learn More
    Overview
    Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    REVIEWERS
    Energy/Utilities Company20%
    Financial Services Firm20%
    Computer Software Company20%
    Retailer10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm13%
    Comms Service Provider8%
    Educational Organization8%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Manufacturing Company8%
    Government8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise14%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise13%
    Large Enterprise61%
    REVIEWERS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Bonita vs. ServiceNow Orchestration
    May 2024
    Find out what your peers are saying about Bonita vs. ServiceNow Orchestration and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Bonita is ranked 12th in Process Automation with 27 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Bonita is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Bonita writes "A simple and lightweight college course automation system with third-party integrations". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Bonita is most compared with Camunda, Bizagi, Apache Airflow, IBM BPM and Appian, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BIC Process Execution. See our Bonita vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.