Nintex Process Platform vs ServiceNow Orchestration comparison

"I like the feature of getting an email for a workflow error, then I do not have to go through every instance."

"The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario. K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent. The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places."

"The SharePoint feature is a really good connection, there are many features that are good."

"The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform."

"Only Nintex has the feature which allows attachments to an email.​"

"Allows to use workflow for simple approvals and LazyApproval. The feature is easy to implement for mobile approval."

"It's easy to configure your set of rules to make the form controls work perfectly, removing manual work and making processes seamless."

"It has integration with BI and Analytics tools, and RPA toolsets as well."

"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."

"It's probably the best product out there."

"The iTerm suite is also crucial for visibility and optimization."

"The product has a flexible interface for development."

"The data visualization is good."

"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."

"There are a lot of ready to use orchestration custom packs."

"Great with IT processes and business processes."

"We would like to design parallel workflows and long-running workflows, along with new features for connecting to cloud-based systems."

"There have been some glitches, and the workflow fails frequently."

"We cannot use the same solution on cloud."

"Built-in reporting on-prem is limited and clunky at best."

"We would like to have access to an on-premises solution. In our country, we have a relationship with Central Bank of Egypt, which do noes not allow cloud solutions to be used. They should offer an on-prem solution with a flexible price license."

"The security features for this solution need to be improved."

"K2's support for DevOp team corporations is weak."

"Currently, a notable challenge lies in the alignment of user experiences across the eight or nine applications within the suite. Transitioning between applications can be somewhat cumbersome due to varying user interfaces. However, the provider is actively addressing this concern by consistently rolling out updates every four to five months, aimed at harmonizing and streamlining the interfaces. This ongoing effort is expected to enhance the user experience over time. In terms of functionality and features, the platform stands out, offering flexibility with the option for both on-premises and cloud deployment. This flexibility extends to the RPA tool, providing clients with choices tailored to their preferences. An advantage lies in the shared security and data infrastructure across the toolset, facilitating smooth data transfer between applications. This contrasts with experiences with Oracle, where data transfer may involve complexities such as the need for intermediary file formats like TXL or SCZ."

"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."

"The deployment requires awareness among the project staff."

"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."

"We cannot perform GUI automation using the tool."

"From my space, the only thing that I can say is the spinning up with Google Cloud Services."

"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."

"I would like a user experience module to be added."

"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."

"The enterprise version has some additional features that I would like to use, but the price is not fair."

"Prices for licenses of K2 are high."

"The product’s price is competitive compared to other vendors."

"Nintex is around INR 200 per license in India, which is much cheaper. Smaller organizations are always looking for cost-effective solutions, and Nintex provides local solutions with very low pricing."

"We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."

"The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."

"The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive."

"Nintex Workflow is more expensive than Microsoft's native products, but it is still considered moderately priced when compared to higher-end products such as K2."

"In terms of price, this solution is at the higher end of what you'll find."

"This is an expensive product, but it is the best in the market considering the features and lack of competitors."

"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."

"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."

"It is not very expensive."

"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."

"The solution is costly and orchestrations are very expensive."