We performed a comparison between Camunda and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."
"It is very user-friendly compared to IBM BPM. It's much simpler – it's more streamlined. That means even non-technical departments can use it."
"The product is stable."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"Using the BPMN helps us to have a common shared communication language when discussing processes."
"The best feature is the automation."
"The solution is useful for small projects."
"The headless nature of the Camunda Platform is something that has helped us to build our own logic and platforms on it."
"The most valuable features of Salesforce Sales Cloud are increased productivity and business accuracy."
"The solution can scale massively. I've been quite impressed."
"The ability to work on it from anywhere is most valuable. All you need is a computer, a browser, and an internet connection to access your instance. It can be accessed from anywhere, which is pretty cool and user-friendly."
"The most valuable features of the solution are reporting and dashboards."
"The best features of the solution are its performance and stability."
"It is nice to have the install base information at your fingertips when you look up a company."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them."
"In the future, I would definitely like to see the process administration (migration, audit, tracking) and process evaluation (optimize) features added to the community edition."
"I would like to see the forms engine available in the open-source version of this solution."
"The GUI needs to be improved, with more configuration options."
"It lacks some preset features and configurations which would make it more plug-and-play for customers."
"The primary issue regarding the Camuto platform is its high cost of training. This is why I haven't discussed it extensively, as compared to other products that are more affordable in terms of developer training."
"I don't like the UI of the Camunda Platform, I have found the Signavio solution to be much better for me to create the process designs and execute them. Additionally, I have found the tools in the Camunda Platform are not compatible with some of my other tools. They should improve this in the future."
"The product must provide more videos and training materials."
"The documentation could use improvement."
"An area for improvement would be the ease of configuration."
"The high price of the product is an area of concern where improvements are required."
"Its reporting capabilities can be improved. Its reporting interface should be improved to personalize reports."
"It is very clunky. Its interface can be more user-friendly. There is always way too much information going on in Salesforce. It puts too much on your screen. It gives you every piece of information in the world, whereas I need less. It would be nice for it to be cleaned up a bit."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"Sales Cloud could be improved with more training. In general, the training is very good, but you have to really seek out some good options in order to upskill yourself. Another thing, which could also be a benefit, is that Sales is very customizable. If you move from one organization to another, you can see your Salesforce as before, but their Sales Cloud may look completely different from what you're used to. It's not like Microsoft Excel or Trello, where the layout and all the functions are the same. Because it's so customizable, I feel like there is a bit of a learning curve when you inherit another Sales Cloud instance. To be honest, I think that's the beauty of Salesforce because you can customize it so much to fit your needs as a company. It follows your processes and use cases in order for you to get the most out of the system itself."
"The performance is sometimes slow. There is too much information and this makes it difficult to find the answers we are looking for."
"The solution can be difficult to understand for customers of Salesforce."
Camunda is ranked 2nd in Business Process Design with 69 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 99 reviews. Camunda is rated 8.2, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and Siebel CRM.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
