We performed a comparison between Camunda and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like everything about the entire BPM that comes with the BPM suite."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"It has an open BPM"
"Camunda is a scalable product."
"The graphical interface is very beneficial."
", Camunda can be a powerful tool to work with when used in an optimized and well-implemented manner."
"The most valuable feature is that, with a visual system, you can try to have a process client before beginning the programming for the application."
"It takes care of simple tasks so users can focus more on exceptions than on regular use cases. They only focus on orders where they need to handle an exception, some information was not given, or there is an issue that they had to focus on. The rest of it goes straight through without human touch. We want to see our employees as engineers, wherein they think and solve problems, not necessarily have to do repetitive tasks. I think WorkFusion helps with avoiding repetitive tasks."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"The cognitive features of this solution are good."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"We have been very pleased with the speed and decisiveness of WorkFusion, which is able to quickly provide a disposition note or escalate to a human for additional review."
"For automating mundane activities, I can recommend WorkFusion."
"The most valuable feature is that it is easy to use."
"OCR, document processing, is one of the main features of WorkFusion. It can analyze your documents very efficiently. The accuracy is close to 90 percent. It can analyze and extract data from any document to populate or update it in other sources, like Excel or Google Sheets."
"Without a proper frontend, the business cannot effectively use the platform."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"It is not difficult to change existing processes. The difficulty was in integration, for example, to call an external web API, and in the security capabilities, to use a vault for secrets. That was difficult."
"The business model could be easier to understand."
"The user interface needs improvement. It should be more tailored to the end-user and offer a better user experience design over the user interface itself."
"In the future, I would like to see better transactional integrity."
"I would like to see the forms engine available in the open-source version of this solution."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"We had some issues in the past, but it is fairly stable now. From what I hear, it is more stable in the later versions. With version 10.1.4, there were some issues relating to load distribution. However, it is good now."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"The user experience could be better both from an RPA perspective and from a business perspective."
"So far, we have developed only one automation using machine learning. The results were less than optimal. Part of this could be because of the use case that was selected. Overall, our experience was suboptimal. WorkFusion was an outstanding partner in terms of providing their experts for free to help us on that particular use case, but we still have a lot of things to figure out in terms of how to use its machine learning capability."
"The solution is not user-friendly, this is something they should improve."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
Camunda is ranked 1st in Process Automation with 71 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. Camunda is rated 8.2, while WorkFusion is rated 7.8. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and Appian, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our Camunda vs. WorkFusion report.
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