We performed a comparison between Checkmk and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"We can monitor multiple sites using the product."
"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."
"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."
"The initial setup of Checkmk was easy...It is a very stable solution."
"I really like the auto-discovery feature."
"Working with the solution is very easy. It's user-friendly."
"They have baseline level alerting."
"The most valuable features of New Relic are the reports and ease of use."
"It allows the restriction of privileges and control of users."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The most valuable feature is the ability to manage the application flow."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The solution is scalable, and it is easy because all the documentation is available."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."
"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."
"In Checkmk, the documentation can probably be improved a bit more."
"I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most."
"The initial setup is a bit complex."
"It is easy for tech-savvy people, but newcomers might find it intimidating."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"It would be nice if there were pre-made dashboards."
"We have had issues with our agents going offline."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The solution is quite expensive."
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Checkmk is ranked 21st in Network Monitoring Software with 6 reviews while New Relic is ranked 6th in Network Monitoring Software with 152 reviews. Checkmk is rated 8.6, while New Relic is rated 8.6. The top reviewer of Checkmk writes "A reasonably priced tool for system and application monitoring". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Checkmk is most compared with Zabbix, Icinga, Netdata, Centreon and ScienceLogic, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Checkmk vs. New Relic report.
See our list of best Network Monitoring Software vendors, best IT Infrastructure Monitoring vendors, and best Cloud Monitoring Software vendors.
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