We compared Okta Workforce Identity and Duo Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Okta Workforce Identity and Duo Security both offer valuable features for securing access to applications and networks. Okta Workforce Identity is praised for its ease of use, straightforwardness, and integration capabilities. However, it has room for improvement in areas such as password vaulting management and customer support. On the other hand, Duo Security is commended for its two-factor authentication and user-friendly interface. It could benefit from enhancements in areas such as compatibility with other vendors and user-specific permissions. Pricing for both products is considered fair, but Okta Workforce Identity is seen as expensive by some.
"The anti-phishing feature is the most valuable."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"Since Duo Security provides a single place to log in for our SaaS applications, we don't have to manage user accounts and remember passwords for each specific application."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The multi-factor authentication process and the geo-locking features are great."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The most valuable features are ease of operation and visibility."
"We face no challenges in integrating the product with our legacy systems."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"This solution has a lot of capabilities and features."
"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"We had some trouble with the password reset function."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"The dashboard needs to be improved."
"Okta Workforce Identity could improve the support system, they are too slow."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"The stability could be better."
"Application updates are lacking. Customer support needs to be improved."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Okta Workforce Identity is ranked 4th in Single Sign-On (SSO) with 56 reviews. Cisco Duo is rated 8.8, while Okta Workforce Identity is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and Cisco ISE (Identity Services Engine), whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint IdentityIQ, Saviynt and OneLogin by One Identity. See our Cisco Duo vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best ZTNA as a Service vendors.
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