We performed a comparison between Cisco Duo and RSA SecurID based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on."
"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."
"The product is reliable and easy to use."
"At the moment, the ease of use is what is the best feature for me. Once it has been set up and the security can hoc to my mobile device, it's very simple to use my single sign-on, get prompted for a Duo Security, push, go to my phone, accept the push, and I'm done. It's a very simple process."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"The most valuable features of RSA SecurID Access are push notifications, multifactor authentication, and ease of integration and deployment."
"It is a scalable solution."
"I think it is really good when it comes to the hard token side of things."
"I would say that the two-factor authentication and the ease of installation and configuration are the most valuable features of this solution."
"One of the most valuable feature is the ID soft token and hard token."
"From an administrative standpoint, I'd love to see it be a little better at remembering a device and location so that I don't have to continually authenticate. That's pretty much it."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"They can make authentication easier. It should be done in a shorter time. Sometimes, it can take a bit more time to get the answer on your phone. You have to wait a bit longer to get the SMS code and other things. There can be some internet or connection issues. They should make it faster because sometimes, it's urgent, and you need to access something as soon as possible."
"It doesn't offer an agent-based or reverse-proxy-based approach to integration, which could enhance its flexibility."
"Sometimes, we encounter issues with other applications that are not compatible with RSA SecurID Access and require expert troubleshooting. At those times, we need additional support from an implementation perspective. This is an area where Oracle can improve as there is no substitute for reliable and efficient support."
"The interface needs to improve a lot. It should be easier to manage and navigate."
"There are different compliances across the globe; RSA SecurID Access could be more complaint-based."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while RSA SecurID is ranked 8th in Authentication Systems with 9 reviews. Cisco Duo is rated 8.8, while RSA SecurID is rated 7.8. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of RSA SecurID writes "Enhanced security, reliable, helpful technical support, and easy to install". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas RSA SecurID is most compared with Yubico YubiKey, Microsoft Entra ID, PingID, Fortinet FortiToken and HID PIV. See our Cisco Duo vs. RSA SecurID report.
See our list of best Authentication Systems vendors and best Multi-Factor Authentication (MFA) vendors.
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